
Results-driven business operations and relationship management professional with 20 years of experience leading executive support, project management, and stakeholder engagement. Excels in analyzing business needs, streamlining workflows, and fostering partnerships across organizations. Expertise includes Salesforce CRM, Microsoft Office Suite, event management, reporting, and cross-functional collaboration.
Managed a portfolio of corporate partners, acted as the primary point of contact, and coordinated strategic recruiting and engagement initiatives.
Plan and execute employer engagement programs, including career fairs, networking events, industry panels, workshops, and executive meetings.
Coordinate complex calendars, meetings, and communications with employers, university leadership, faculty, and external stakeholders.
Track employer engagement, recruiting activity, and partnership outcomes using Salesforce CRM and reporting tools.
Develop and improve processes that streamline employer engagement and increase operational efficiency.
Collaborate across multiple colleges and departments to align employer partnerships with institutional priorities.
Prepare presentations, meeting materials, reports, and executive communications for internal and external audiences.
Manage multiple projects simultaneously while balancing competing priorities and meeting deadlines.
Managed relationships with over 150 corporate partners, coordinating internship pipelines and employer engagement initiatives to enhance collaboration.
Planned and executed quarterly career fairs and employer recruiting events from planning through implementation.
Coordinated cross-functional meetings with employers, faculty, and internal leadership to align strategies and improve engagement.
Maintained Salesforce CRM records and generated reports to track and analyze employer engagement activities.
Developed standardized outreach and follow-up processes that improved employer engagement and communication.
Maintained Salesforce CRM records, generated reports, and tracked employer engagement activities.
Coordinated customer accounts and resolved complex operational issues to support business operations in high-volume sales organization.
Analyzed customer accounts, contracts, and billing information to identify solutions and improve service delivery.
Collaborated with cross-functional teams to streamline operational processes and enhance response times.
Ensured compliance with company procedures while maintaining accurate business records.
Trained employees on operational systems and best practices.
Recognized as a subject matter expert for internal business systems.
Stakeholder coordination
Project management
Process Improvement
Community Outreach
Business Operations
Salesforce CRM & Microsoft Office
Calendar management