Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Walker

Port Richey,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

GSR-Kitchen

Thortons
Palm Harbor, FL
10.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Manager

Circle K
Safety Harbor, FL
10.2015 - 10.2023
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

Assistant Manager

7 Eleven Gas Station
New Port Richey, FL

Education

Associate of Science -

Everest
Tampa, FL

Skills

  • Leadership
  • Problem Resolution
  • Analytical and Critical Thinking

Timeline

GSR-Kitchen

Thortons
10.2023 - Current

Manager

Circle K
10.2015 - 10.2023

Assistant Manager

7 Eleven Gas Station

Associate of Science -

Everest

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Christy Walker