CHRISTY WINDELL
Jeffersonville,IN
Summary
Accomplished Statistical Clerk with a proven track record at the US Dept of Commerce US Census Bureau, adept in data collection and Microsoft Excel. Excelled in maintaining stats above facility average, demonstrating exceptional spreadsheet proficiency and customer service skills. Recognized for outstanding performance with the Employee of the Month award in August 2024.
Overview
7
7
years of professional experience
Work History
Statistical Clerk
US Dept of Commerce US Census Bureau
Jeffersonville, IN
06.2024 - Current
- Gathered data from surveys, questionnaires, and other sources for analysis.
- Advance monthly retail report contacting businesses to obtain monthly revenue and inventories.
- Retail and wholesale monthly trade surveys. Obtain monthly sales, ecommerce and inventories on a monthly basis.
- Conduct cold calls and preform research to obtain better addresses for undelivered surveys
- Maintain stats and scores above facility average.
- Edit reports for completeness and internal consistency, assures the information is within scope of assigned project.
- Recognize data reporting errors, recurring data etc.
- Employee of the month August 2024
- Maintained and updated statistical records, databases, and spreadsheets.
Technical Support Representative
Spectrum Cable
Louisville, KY
05.2019 - 06.2020
- Assisted customers with installation of new hardware and software applications.
- Managed the configuration and setup of customer accounts and systems.
- Documented all customer interactions and resolutions in the ticketing system for future reference and reporting.
- Maintained positive working relationship with fellow staff and management.
- Provides high level of customer service over the phone in an efficient, friendly and knowledgeable manner.
Dispatcher
The Cable Guys of Kentucky
Nicholasville, KY
09.2017 - 05.2019
- Arranged for repairs to restore service and schedules.
- Addressed questions, problems or requests for service or equipment.
- Scheduled and dispatched technicians, work crews, and equipment for normal cable installation. service, or emergency repairs.
- monitored personnel and/or equipment locations.
- prepared daily work, ran schedules, received and prepared work orders.
Education
GED -
New Albany High School
New Albany, IN05-1998
Skills
- Data collection
- Microsoft Excel
- Spreadsheet proficiency
- Data validation
- Statistical software
Accomplishments
- Employee of the month August 2024
Timeline
Statistical Clerk
US Dept of Commerce US Census Bureau
06.2024 - Current
Technical Support Representative
Spectrum Cable
05.2019 - 06.2020
Dispatcher
The Cable Guys of Kentucky
09.2017 - 05.2019
GED -
New Albany High School
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