Francis Derringer
Louisville,KY
Summary
Accomplished Statistical Clerk and Telephone Interviewer at the US Census Bureau, adept in data collection and validation, showcasing exceptional teamwork and problem-solving abilities. Achieved above-average stats and scores, exceeding daily call quotas by leveraging effective communication and time management skills. Renowned for enhancing interviewing techniques and maintaining high confidentiality standards.
Overview
17
17
years of professional experience
Work History
Statistical Clerk
US Census Bureau
09.2017 - Current
- Maintained confidentiality when handling sensitive data, adhering to strict privacy policies at all times.
- Gathered data from surveys, questionnaires, for analysis.
- Advanced retail, monthly retail and wholesale surveys. Obtain monthly sales, ecommerce and inventories on a monthly basis.
- Conduct cold calls and preform research to obtain better addresses for undelivered surveys.
- maintain stats and scores above facility average.
- Recognize data reporting errors, recurring data etc.
- Private School survey. data comparison and research
- Alfin survey
Telephone Interviewer
US Census Bureau
03.2008 - 09.2017
- Exceeded daily call quotas while maintaining high-quality interactions, ensuring timely project progress.
- Gathered data and insights from participants during telephone interviews.
- Maintained a comprehensive understanding of company policies, procedures, and guidelines related to telephone interviewing processes.
- Assisted in the development of interviewer training materials, leading to improved interviewing techniques amongst colleagues.
Education
Bachelor of Science - Social Sciences
Campbellsville University
Campbellsville, KY05-2012
Skills
- Data collection
- Data validation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Effective communication
Timeline
Statistical Clerk
US Census Bureau
09.2017 - Current
Telephone Interviewer
US Census Bureau
03.2008 - 09.2017
Bachelor of Science - Social Sciences
Campbellsville University
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