Christy D. Louis
Stow,Ohio
Summary
Dynamic and experienced nursing leader with over 10 years of experience in nursing leadership. Seeking challenging role to levelerage experience and extensive education to boost caregiver job satisfaction, retention, and improve the lives and wellbeing of caregivers. Committed to fostering an environment that prioritizes caregiver support while driving organizational success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nurse Manager
9100 Neuroscience Unit, Cleveland Clinic Akron General, CCAG, Akron, Ohio
Akron, Ohio
09.2011 - Current
- Manages daily operations of a 22 bed inpatient Neuroscience Unit
- Holds 24 hour accountability for the unit and patient care delivery.
- Monitors and facilitated budgets for units
- Manages unit staffing by creating schedules that maximized productivity and closely overseeing overtime and attendance.
- Enforces necessary corrective actions based on Union rules and hospital policies.
- Offers support to staff and advocates for the well-being of patients
- Enhances quality scores through monitoring and effective communication of findings, executes performance improvement measures
- Facilitates recruitment and termination processes
- Plans and monitors capital and operational budgets.
- Promotes safe and positive environment for staff and patients.
- Resolves conflicts between staff members in an efficient manner.
- Conducts regular meetings with staff to discuss concerns or issues related to nursing practices.
- Collaborates with other departments to ensure quality patient outcomes.
- Participates in the recruitment, interviewing, selection, orientation of new employees.
- Monitors quality assurance activities for compliance with standards of cares
Interim Nurse Manager
6100/6400 Behavioral Health, Cleveland Clinic Akron General, CCAG, Akron, Ohio
Akron, Ohio
04.2022 - 06.2022
- Managed patient care delivery on dual acute behavioral health units
- Supported and mentored future nurse manager for two units, collaborating with psychiatric physicians and advanced practice nurses to ensure safe care in behavioral health.
- Participated in the interviewing process to select qualified candidates for permanent nurse manager roles on both units.
Nurse Manager
9100 COVID unit Cleveland Clinic Akron General, CCAG, Akron, Ohio
Akron, Ohio
03.2020 - 03.2022
- Established and managed the first COVID-19 cohort unit at CCAG
- Managed seamless transition of nurses from neuroscience care to caring for COVID-19 patients
- Responsible for preparing unit for care of COVID positive patients
- Ensured comprehensive understanding of COVID safety measures through training sessions.
- Led nurses and ancillary team through the challenging and unprecedented experience of managing COVID patients amidst unexpected change and surges.
- Contributed to the completion of regulatory surveys for OSHA and The Joint Commission in the context of the COVID environment.
Clinical Manager
Cardiac Unit 42A/B, Akron General Medical Center, Akron, Ohio
Akron, Ohio
03.2008 - 08.2011
- Managed off shift operations for a Standard Observation Unit with 23 beds and a Cardiovascular Telemetry Unit with 24 beds
- Monitored and implemented monthly Quality Improvement metrics to enhance performance.
- Demonstrated commitment to quality care by serving as a resource and advocate in nursing.
- Contributed to the implementation of Relationship Based Care principles through active engagement in Unit Council activities
- Effectively organized and planned staff shifts and time off across different units.
- Issued disciplinary action as needed with guidance from Director of Nursing/Patient Services and Human Resource department.
- Conducted interviews and evaluated candidates for nurse technician positions
- Promoted safe and patient focused care environment.
Staff Nurse
42A Cardiac Unit, Akron General Medical Center, Akron, Ohio
Akron, Ohio
08.2005 - 03.2008
- Provided exceptional patient care for cardiac surgery, telemetry, and vascular patients
- Provided instruction and guidance to nursing students during clinical training.
- Assisted in orienting new graduate nurses to the unit
- Attended Press Ganey Regional Conference in 2007.
- Participated in the Quality Improvement Committee.
Education
Doctor of Nursing Practice -
Waynesburg University
Waynesburg, Pennsylvania05.2019
Masters of Business Administration -
Kent State University
Kent, Ohio05.2012
Bachelors of Science in Nursing -
University of Akron
Akron, Ohio05.2005
Skills
- Quality improvement
- Conflict management
- Critical thinking
- Motivational skills
- Staff coaching and mentoring
- Clinical supervision
- Staff leadership
- Staff development
- Policy optimization
- Nursing team oversight
- Corrective action implementation
- Performance improvement
- Budget management
- Communication skills
- Cultural sensitivity
- Interpersonal skills
- Team building
- Interdepartmental team collaboration
Certification
- Nurse Executive Certification NE-BC
- National Institute of Health Stroke Scale Certification
- Registered Nurse RN
- Basic Life Support (BLS)
Professional development, awards, and publications
- Nominated for and completion of the Executive Nurse Fellowship (ENF) program from Cleveland Clinic's Stanley Shalom Zielony Institute for Nursing Excellence 2023-2024
- Summit County Historical Society Woman of the Year Award 2021-Special Pandemic Health
- DNP Capstone Publication -Interprofessional Collaboration to Reduce Falls in the Acute Care Setting Published October 2020, Medsurg Nursing, Volume 29, Issue 5
- Attended Magnet Conference 2012 Los Angeles
- Kaizen participant 2012 Patient Discharge Process
- Development of After the Fall; Huddle form and process 2013
- Greater Pittsburg Nursing Conference Poster Presentation 2013 Falls poster presentation
Timeline
Interim Nurse Manager
6100/6400 Behavioral Health, Cleveland Clinic Akron General, CCAG, Akron, Ohio
04.2022 - 06.2022
Nurse Manager
9100 COVID unit Cleveland Clinic Akron General, CCAG, Akron, Ohio
03.2020 - 03.2022
Nurse Manager
9100 Neuroscience Unit, Cleveland Clinic Akron General, CCAG, Akron, Ohio
09.2011 - Current
Clinical Manager
Cardiac Unit 42A/B, Akron General Medical Center, Akron, Ohio
03.2008 - 08.2011
Staff Nurse
42A Cardiac Unit, Akron General Medical Center, Akron, Ohio
08.2005 - 03.2008
Doctor of Nursing Practice -
Waynesburg University
Masters of Business Administration -
Kent State University
Bachelors of Science in Nursing -
University of Akron
- Nurse Executive Certification NE-BC
- National Institute of Health Stroke Scale Certification
- Registered Nurse RN
- Basic Life Support (BLS)
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