Chrysmayry Ozorio

supporting an Amazon Process Assistant (PA) and Area Manager (AM) in the fulfillment center. our duties consist of supporting PA and AM of a department by contributing to labor daily production goals, Work hands-on in the fulfillment center as needed, Assist and coach associates with process problems and Identify and address safety hazards.

• Mobile Expert, Offering Metro PCS products and services to customers. Selling and upselling additional items and features.Troubleshooting and resolving customer concerns.Providing a friendly environment with excellent customer service. Proactively memorize over 55 company products and services. Received a 5-Star customer sátiro through voice, chat and emails.

• Controlling between 1000 and 3000 inventory items daily.Experienced warehousing with 4 years of efficient merchandise packing,Picking, loading and shipping.

• Manager oversees the development of current as well as new team members in charge of keeping the team members motivated and provided coaching when needed , handle pertinent restaurant financials, administrative duties, directly responsible for the TEAM culture, safety, and success of their store
• Trained 15+New hires on company specific policies, procedures, and compliance Guidelines.

• Politely addressed any customers complaints, escalating to management when necessarily.Provided excellent customer service with a professional and positive attitude.Anticipated Customers needs.Operated POS system transactions including debit/credit returns/refunds to ensure seamless cash flow.