CHRYSTAL AINSWORTH
Springdale,AR
Summary
Strategic Replenishment Leader with 20+ years of experience driving Walmart business performance across 400+ SKUs, 3,000+ stores, and 42 DCs. Proven track record maintaining 98%+ in-stock levels while managing $250M+ in volume. Expert in leveraging Retail Link (DSS, Scintilla, Item 360) to influence forecasting, inventory strategy, and supply chain execution. Recognized for cross-functional leadership and driving operational improvements.
Overview
24
24
years of professional experience
Work History
Sr. Customer Operations Manager
Techtronic Industries (TTI)
11.2011 - 04.2026
- Led replenishment strategy across 400+ SKUs, supporting 3,000+ stores and 42 DCs, ensuring consistent product availability.
- Drove 98%+ in-stock performance through proactive inventory management and data-driven decision making.
- Utilized Retail Link (DSS/Scintilla) to analyze trends and deliver actionable replenishment insights.
- Partnered cross-functionally with supply chain, sales, and logistics teams on forecasting, promotions, and seasonal demand planning.
- Managed modular shipment tracking and execution, improving visibility and on time performance.
- Oversaw domestic & import PO processes and coordinated with 3rd party suppliers to ensure timely delivery.
Replenishment Manager
Husqvarna Outdoor Products, Inc.
02.2002 - 11.2011
- Maintained 98% in-stock performance across 60+ SKUs through effective replenishment planning.
- Leveraged DSS analytics to support inventory decisions and reporting.
- Collaborated on forecasting and demand planning for promotional and seasonal business.
- Managed shipment tracking and PO execution to support supply chain operations.
Education
Associate of Applied Science - Accounting
Butler Community College
Coursework - undefined
Kansas State University
Skills
- Retail Link (DSS, Scintilla, Item 360/Supplier One)
- Replenishment Strategy
- Forecasting & Demand Planning
- Inventory Optimization (Store Online)
- Walmart Supply Chain
- Cross-Functional Leadership
- SAP
- Advanced Excel
- OTIF/SQEP
- Item Setup
Accomplishments
- Managed and optimized $250M+ Walmart business.
- Sustained 98%+ in-stock levels across large-scale distribution network
- Reduced out-of-stock through data-driven replenishment strategies.
- Supported operations across 400+ SKUs, 3,000+ stores, and 42 DCs.
- Awarded TTI Culture Coin for leadership and cross-functional collaboration.
Timeline
Sr. Customer Operations Manager
Techtronic Industries (TTI)
11.2011 - 04.2026
Replenishment Manager
Husqvarna Outdoor Products, Inc.
02.2002 - 11.2011
Coursework - undefined
Kansas State University
Associate of Applied Science - Accounting
Butler Community College