Chrystal Black
100 Eastside Plaza Apt 163,AL
Summary
Diligent Desired Position with comprehensive background in wireless communication systems. Successfully implemented network solutions and optimized system performance to enhance connectivity. Demonstrated expertise in troubleshooting technical issues and delivering exceptional customer service.
Experienced with wireless communication systems, ensuring optimal network performance and reliability. Utilizes technical troubleshooting skills to resolve issues promptly and efficiently. Knowledge of customer service principles to maintain high satisfaction levels.
Overview
13
13
years of professional experience
Work History
Wireless Specialist
2020 Companies
Russellville, AL
10.2020 - Current
- Assisted customers in selecting wireless plans and devices based on individual needs.
- Educated clients on device features and functionalities to enhance user experience.
- Troubleshot technical issues with devices, ensuring timely resolutions for customer satisfaction.
- Collaborated with team members to maintain store organization and product displays.
Cut Tenders
Gemstone
Florence, AL
03.2017 - 09.2019
Packer
Pilgrams Pride
Russellville, AL
04.2014 - 01.2017
Direct Care Staff
Holly's Homes
Russellville, AL
05.2013 - 09.2015
- Assisted individuals with daily living activities, enhancing personal independence and well-being.
- Implemented safety protocols to ensure a secure environment for clients and staff.
- Collaborated with team members to develop personalized care plans tailored to client needs.
- Documented client progress and behaviors accurately to support ongoing care evaluations.
Education
GED -
Belgreen High School
Belgreen ALSkills
Wireless network design
Wireless networking
Timeline
Wireless Specialist
2020 Companies
10.2020 - Current
Cut Tenders
Gemstone
03.2017 - 09.2019
Packer
Pilgrams Pride
04.2014 - 01.2017
Direct Care Staff
Holly's Homes
05.2013 - 09.2015
GED -
Belgreen High School