Chrystal Calhoun
Canyon
Summary
Dedicated Office Manager experienced in enhancing customer satisfaction through effective client communication and teamwork. Managed multiple priorities with attention to detail while fostering a positive and efficient work environment. Committed to delivering organizational excellence and improving operational processes.
Overview
22
22
years of professional experience
Work History
Paraprofessional
Canyon ISD
Amarillo
08.2023 - Current
- Supported classroom management by implementing behavior strategies and creating a positive learning environment.
- Supported students with individual learning needs and behavioral challenges.
- Monitored student progress, providing feedback to teachers on individual learning needs and behaviors.
- Contributed to classroom management, ensuring a safe and nurturing environment that promoted positive interactions among young learners.
- Modeled effective problem-solving techniques for young learners as they navigated peer conflicts or challenging tasks independently.
- Organized classroom materials and maintained a clean, orderly space for learning.
- Assisted children during meal times, teaching proper table manners and reinforcing healthy eating habits.
Office Manager/Customer Service
Andrews & Associates/ Cat-man-du Technologies
Amarillo
06.2006 - 08.2018
- Coordinated office operations to enhance workfow.
- Managed vendors to ensure timely procurement of office supplies and services.
- Managed and troubleshot all incoming phone calls from clients.
- Provided excellent service and attention to clients when face-to-face or through phone conversations.
- Handled client phone calls to address inquiries and resolve issues.
- Implemented filing systems that improved document retrieval times and reduced administrative errors.
- Developed training programs for new staff, fostering a culture of continuous learning and improvement.
Custom Service Manager
Walmart
06.2004 - 06.2006
- Led team to enhance customer service quality, resulting in significant improvement in customer satisfaction.
- Resolved customer complaints in a professional and timely manner.
- Trained and mentored new employees on company policies and customer service standards, fostering a knowledgeable and customer-focused team.
Education
High School Diploma -
Fort Elliott High School
Briscoe, TXNo Degree -
Amarillo College
Amarillo, TXSkills
- Communication effectiveness
- Ability to multitask
- Attention to detail
- Effective time management
- Work ethic
- Outgoing
- Fast learner
- Able to work independently
- Phone skills
- Computer knowledge
Timeline
Paraprofessional
Canyon ISD
08.2023 - Current
Office Manager/Customer Service
Andrews & Associates/ Cat-man-du Technologies
06.2006 - 08.2018
Custom Service Manager
Walmart
06.2004 - 06.2006
High School Diploma -
Fort Elliott High School
No Degree -
Amarillo College