Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Chrystal Carpenter

Chrystal Carpenter

Driver/Server
Burleson,TX

Summary

Organized, detail-oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to achieve company goals. Hardworking, fast learner with an eagerness to secure entry-level driver position.

Overview

8
8
years of professional experience

Work History

Driver

Uber
01.2023 - Current
  • Obtained signatures from customers upon delivery of goods.
  • Followed all relevant traffic laws and safety regulations.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected load security and checked for damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.
  • Kept detailed records of deliveries and money received from customers.
  • Delivered packages to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.

Driver

DoorDash
04.2022 - Current
  • Deliver accurate and complete orders as quickly as possible in safe and efficient manner.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Cleaned vehicle regularly to maintain professional appearance..
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Driver

Say Operations (Amazon DSP)
11.2022 - 01.2023
  • Loaded and delivered packages in correct order, in safe and timely manner.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed prompts on handheld devices.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Obtained signatures from customers upon delivery of goods, if needed.

Server

The Original Pancake House
02.2017 - 04.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Delivery Driver

Jimmy John's
03.2015 - 02.2018
  • Delivered orders to customers with smile
  • Recorded orders and input them on POS system
  • Answered phones
  • Baked bread
  • Made sandwiches
  • Stocked inventory
  • Put up truck

Education

Licenses & Certifications
07.2021

Some college

Skills

  • Safety Standards
  • Loading and unloading packages
  • Resident Satisfaction
  • Resolving Shipping and Delivery Problems
  • Operational Efficiency and Safety
  • Quality Deliverables
  • Pre- and Post-Trip Inspections
  • Box Trucks

Accomplishments

  • Skills
  • Serving experience (5 years)
  • Restaurant Experience (10+ years)
  • Food Safety (10+ years)
  • Food Service (10+ years)
  • Restaurant Management (4 years)
  • Kitchen Experience (1 year)
  • Microsoft Word
  • POS
  • Food Preparation
  • Upselling
  • Delivery Driver Experience
  • Merchandising
  • Assistant Manager Experience
  • Cash Handling
  • Inventory Control
  • Customer service
  • Driving
  • Box truck
  • Van driver
  • Commercial driving
  • Communication skills
  • Delivering goods by driving a box truck (Less than 1 year)
  • Load & unload
  • Route driving
  • Certifications and Licenses
  • TABC Certified
  • September 2022 to September 2024
  • Food Handler Certification

Timeline

Driver

Uber
01.2023 - Current

Driver

Say Operations (Amazon DSP)
11.2022 - 01.2023

Driver

DoorDash
04.2022 - Current

Server

The Original Pancake House
02.2017 - 04.2022

Delivery Driver

Jimmy John's
03.2015 - 02.2018

Licenses & Certifications

Some college

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Chrystal CarpenterDriver/Server