Chrystal Castro
Salem,OR
Summary
Experienced with therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures supportive and empathetic approach to mental health care.
Knowledgeable support specialist with strong foundation in mental health support and patient care. Demonstrated ability to implement therapeutic techniques and contribute to team-based care plans. Proven skills in crisis intervention and patient communication ensure supportive environment for individuals in need.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
HR Recruiter
Kirby
08.2025 - Current
- Streamlined recruitment processes by implementing an applicant tracking system for enhanced candidate management.
- Developed targeted job descriptions to attract qualified candidates and improve applicant quality.
- Conducted in-depth interviews and assessments to evaluate candidate qualifications and fit for roles.
- Collaborated with hiring managers to identify staffing needs and create effective sourcing strategies.
- Trained junior recruiters on best practices in candidate engagement and evaluation techniques.
- Analyzed recruitment metrics to refine strategies, enhancing overall efficiency of hiring processes.
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Developed recruiting strategies to identify qualified candidates and build network.
Direct Support Professional
Partnership Community Living
2021 - 09.2025
- Assisted individuals with daily living activities to promote independence and quality of life.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Documented client progress and communicated updates to ensure continuity of care.
- Supported recreational and social activities to enhance client engagement and well-being.
- Engaged in ongoing training to improve skills and knowledge in direct support practices.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored patient behavior and provided support in daily activities, ensuring safety and well-being.
- Assisted in the development and implementation of individualized treatment plans tailored to patient needs.
- Trained new staff on protocols, fostering a supportive environment for team integration and efficiency.
Banker Team Lead
Wells Fargo
05.2013 - 11.2021
- Led team in achieving operational goals, enhancing overall branch performance.
- Developed training programs to improve team member skills and customer service efficiency.
- Implemented process improvements to streamline loan approval workflows and reduce turnaround time.
- Managed daily banking operations, ensuring compliance with regulatory standards and internal policies.
- Managed customer accounts, ensuring compliance with banking regulations and policies.
- Developed financial solutions tailored to meet client needs, enhancing satisfaction and loyalty.
Education
High School Diploma -
Stayton High
StaytonSkills
- Applicant tracking systems
- Recruitment strategy development
- Candidate assessment techniques
- Onboarding processes
- Full-cycle recruiting
- Team training and development
- Communication skills
- Patient care
- Crisis intervention
- Behavioral assessment
- Treatment planning
- Interdisciplinary collaboration
- Client documentation
Certification
OIS
CPR
First AID
OLCC
Food Handlers
Timeline
HR Recruiter
Kirby
08.2025 - Current
Banker Team Lead
Wells Fargo
05.2013 - 11.2021
Direct Support Professional
Partnership Community Living
2021 - 09.2025
High School Diploma -
Stayton High