Detail-oriented professional with 12 years in patient care and administrative support. Proven ability to manage complex schedules and maintain confidentiality while enhancing patient access and delivering exceptional customer service.
Overview
14
14
years of professional experience
Work History
Household Manager / Family Coordinator
Self-employed and Full Time Student
Teays Valley, USA
08.2013 - Current
Coordinated medical, school, and extracurricular appointments to support family well-being
Managed complex schedules and logistics to ensure seamless coordination of family activities
Handled budgeting and financial tracking to maintain accurate household expenses
Communicated effectively with schools, healthcare offices, and service providers
Balanced multiple priorities in a fast-paced, high-responsibility environment
Maintained organized records and important documentation
Certified Nursing Assistant (CNA) Lead Evening Shi
Broadmore Assisted Living
Winfield, West Virginia
01.2012 - 07.2013
Collected and documented patient information and vital signs to support timely medical interventions
Facilitated patient intake and communicated needs to medical staff for coordinated care
Maintained confidentiality of patient records and information
Provided compassionate support in a fast-paced healthcare setting
Worked collaboratively with nurses and staff to ensure quality care
Assisted residents with daily living activities and personal hygiene
Monitored vital signs and reported changes to nursing staff
Maintained clean and safe environment for residents' comfort
Education
Bachelor of Science - Health and Human Services
Western Governors University
01.2028
Skills
Family support services
Patient care
Patient intake
Scheduling coordination
HIPAA compliance
Medical Terminology
Time management
Fast-paced multitasking
Customer service
Timeline
Household Manager / Family Coordinator
Self-employed and Full Time Student
08.2013 - Current
Certified Nursing Assistant (CNA) Lead Evening Shi