Hi, I’m
Chrystal Gainer
Vancouver,WA
Summary
Strong leader and problem-solver. Resourceful and dedicated with motivational leadership, training and employee supervision experience. Ten years in corrections and law enforcement and over 20 years in customer service.
Overview
18
years of professional experience
1
Certification
Work History
Multnomah County Sheriff's Office
Corrections Deputy
01.2012 - 11.2022
Job overview
- Interviewed inmates to obtain information and assess needs.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Worked in partnership with multiple Law Enforcement Agencies.
- Proficient in professional communication as well as de-escalation techniques.
- Law Enforcement Data System certified.
Serco (Govt. Contractor)
Site Security Manager
07.2004 - 01.2008
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Managed Department of Defense data, kept information accurate and up-to-date.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Determine and approve military benefits eligibility.
- Issue Department of Department (DOD) military and civilian ID cards and vehicle access to secure federal installations.
- Assist with Soldier Readiness Program for pre-deployment inspections.
- Train and supervise soldiers and civilians in updating DEERS database.
Education
Bryman College, San Bernardino, CA
Vocational from Medical Assisting / Phlebotomy
Trabuco Hills High School, Mission Viejo, CA
High School Diploma
Skills
- Customer Experience
- Service Quality
- Conflict Resolution Skills
- Customer Data Confidentiality
Certification
- DPSST - Certified Corrections Deputy
- Army Warrior Leader Course (WLC)
- Military Human Resource Specialist
Additional Information
US Army Reserves
Human Resource Specialist (42A10)
10/2003 to 9/2009
US Army Service Ribbon, National Defense Ribbon, NCO Professional Development Ribbon
Timeline
Corrections Deputy
Multnomah County Sheriff's Office
01.2012 - 11.2022
Site Security Manager
Serco (Govt. Contractor)
07.2004 - 01.2008
Bryman College
Vocational from Medical Assisting / Phlebotomy
Trabuco Hills High School
High School Diploma
- DPSST - Certified Corrections Deputy
- Army Warrior Leader Course (WLC)
- Military Human Resource Specialist
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