Chrystal Lerat
Solrise Stores
Washington,UT
21
years of professional experience
Accomplished professional specializing in team leadership and customer service. Recognized for optimizing store operations and enhancing staff productivity. Prepared to contribute to increased sales and operational success.
Work History
Store Manager
13 Years 8 Months- Managed daily store operations, ensuring compliance with safety and inventory management protocols.
- Trained and supervised staff to enhance customer service and sales performance.
- Implemented merchandising strategies to optimize product placement and boost sales.
- Analyzed sales trends to forecast inventory needs and adjust stock levels accordingly.
- Developed schedules that maximized workforce efficiency while minimizing labor costs.
- Resolved customer complaints swiftly to maintain high satisfaction rates and loyalty.
- Collaborated with corporate teams on promotional campaigns to drive store traffic and revenue growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Assistant Manager
4 Years 3 Months- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours and improve service efficiency.
- Monitored inventory levels, implementing reorder processes to maintain stock availability.
- Trained new employees on store procedures, enhancing team productivity and consistency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
Assistant Merchandise Manager
4 Months- Assisted in developing merchandising strategies to enhance product visibility and sales performance.
- Coordinated inventory management and replenishment processes to ensure stock availability.
- Collaborated with cross-functional teams to execute promotional events and displays effectively.
- Analyzed sales data to identify trends and recommend adjustments for product assortment.
- Implemented visual merchandising guidelines to improve customer engagement and store aesthetics.
- Implemented loss prevention strategies to minimize shrinkage rates and protect company assets.
- Managed visual merchandising standards across the store, creating an appealing shopping environment that drove sales growth.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Education
- Early Childhood Education
High School Diploma
Skills
Customer service
Cash management
Team leadership
Decision-making
Customer relations
Staff training and development
Retail operations
Multitasking and organization
Loss prevention
Timeline
Assistant Manager
Solrise Stores
05.2022 - CurrentRead More
Assistant Merchandise Manager
Dollar Tree Stores
01.2022 - 05.2022Read More
Store Manager
Family Dollar
04.2005 - 12.2018Read More
Siast
from Early Childhood Education
Read More
Siast
High School Diploma
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