Chrystal Moore
Sherwood,OR
Summary
Adept at steering Plaid Pantry towards excellence, I enhanced customer satisfaction significantly by leveraging my strong problem-solving and leadership skills. My tenure was marked by adept inventory management and fostering a team-oriented environment, which culminated in a notable improvement in staff performance and customer service standards.
Overview
20
20
years of professional experience
Work History
Store Manager
Plaid Pantry
03.2005 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Nail Technology - Nail Technology
The Salon Academy
Wilsonville, OR12.2024
Diploma - General Studies
Newberg High School
Newberg, OR06.1996
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Outstanding communication skills
- Cash management
- Shift scheduling
- Employee training
- Inventory control
- Team building and leadership
- Supply ordering
- Accurate cash handling
- Documentation and reporting
Timeline
Store Manager
Plaid Pantry
03.2005 - Current
Nail Technology - Nail Technology
The Salon Academy
Diploma - General Studies
Newberg High School
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