Summary
Work History
Education
Skills
Languages
Timeline
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Chrystal Torres

Claxton,GA

Summary

Accomplished Recruitment and Operations Manager specializing in talent acquisition and process optimization. Bilingual in English and Spanish, with advanced organizational and technical skills, including Microsoft Office proficiency. Experienced in developing and mentoring teams, improving operational efficiency, and fostering strong candidate and employee relationships. Track record of driving successful business results through strategic hiring and training initiatives.

Work History

Recruiter

JSP Company
Ellabell, GA
2023 - 2024
  • Supervised operations staff to ensure adherence to company policies and procedures.
  • Designed systems that enhanced operational quality and improved team efficiency.
  • Managed inventory and supply chain processes for timely, accurate delivery of goods and services.
  • Led recruitment efforts, including hiring, onboarding, and training new employees.
  • Conducted phone interviews to assess candidates’ knowledge, skills, and experience.
  • Promoted job opportunities via social media platforms and job boards to attract qualified applicants.
  • Performed reference checks and background screenings for pre-employment verifications.
  • Coordinated scheduling and logistics for management-level interviews with applicants.

Operations Manager

Kiss Company
Ellabell, GA
2022 - 2023
  • Streamlined operational workflows to enhance productivity and reduce bottlenecks.
  • Led cross-functional teams to implement process improvements across various departments.
  • Developed standard operating procedures to ensure compliance and consistency in operations.
  • Trained and mentored staff on best practices, fostering a culture of continuous improvement.
  • Analyzed performance metrics to identify areas for operational enhancements and efficiency gains.

Intern RSM

T-mobile (TCC)
Statesboro, GA
2021 - 2022
  • Supervised and coached store employees to ensure high performance and policy adherence.
  • Recruited, hired, and onboarded new team members to support staffing needs.
  • Managed inventory and coordinated replenishment to maintain optimal product availability.
  • Assisted employees with sales, offering guidance to achieve individual and store targets.
  • Handled financial transactions, ensuring accurate cash management and daily reconciliation.
  • Resolved customer issues to uphold exceptional service standards in the store.
  • Monitored team performance, providing feedback and implementing training for skill enhancement.
  • Maintained store standards through vigilant oversight of operations and employee conduct.

RAM

T-mobile (TCC)
Hinesville, GA
2020 - 2021
  • Supervised and coached store employees to ensure high performance and policy adherence.
  • Recruited, hired, and onboarded new team members to support staffing needs.
  • Managed inventory and coordinated replenishment to maintain optimal product availability.
  • Assisted employees with sales, offering guidance to achieve individual and store targets.
  • Handled financial transactions, ensuring accurate cash management and daily reconciliation.
  • Resolved customer issues to uphold exceptional service standards in the store.
  • Monitored team performance, providing feedback and implementing training for skill enhancement.
  • Maintained store standards through vigilant oversight of operations and employee conduct.

RAM

T-Mobile (TCC)
Pooler, GA
2020 - 2021
  • Assisted in daily operations by supporting team members with routine tasks and inquiries.
  • Conducted research to gather information for projects, enhancing understanding of key concepts.
  • Collaborated with team on various assignments, fostering a cooperative work environment.
  • Implemented organizational tools to streamline workflow and improve efficiency within the department.
  • Developed training materials to aid new interns in understanding company processes and systems.

Assistant Manager

T-Mobile
Port Wentworth, GA
2018 - 2020
  • Assisted in training and onboarding new team members to enhance operational efficiency.
  • Coordinated daily retail operations, ensuring compliance with company policies and procedures.
  • Monitored inventory levels, facilitating timely stock replenishment to meet customer demands.
  • Implemented sales strategies that improved customer engagement and satisfaction scores.
  • Analyzed performance metrics to identify areas for process improvement and team development.
  • Led team meetings to discuss goals, share feedback, and foster a collaborative work environment.

Education

Claxton HS
Claxton, GA
2018

Skills

  • English and Spanish fluency
  • Staff hiring and training
  • Inventory and workflow management
  • Sales support and issue resolution
  • Budgeting and cash handling
  • Microsoft Office expertise
  • Written and verbal communication
  • Organizational skills
  • Decision-making strategies

Languages

Spanish
Native or Bilingual

Timeline

Recruiter

JSP Company
2023 - 2024

Operations Manager

Kiss Company
2022 - 2023

Intern RSM

T-mobile (TCC)
2021 - 2022

RAM

T-mobile (TCC)
2020 - 2021

RAM

T-Mobile (TCC)
2020 - 2021

Assistant Manager

T-Mobile
2018 - 2020

Claxton HS

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