Summary
Overview
Work History
Education
Skills
Timeline
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Chuanlong Wang

Houston,TX

Summary

Dynamic professional with a proven track record at Luna Wang, excelling in customer service and specialty beverage preparation. Adept at inventory management and vendor coordination, I consistently enhanced operational efficiency and customer satisfaction. My proactive approach to problem resolution and planning has driven significant improvements in service quality.

Overview

7
7
years of professional experience

Work History

Akashi Hibachi and Sushi Bar

Waiter
Houston, TX
07.2024 - Current
  • Recommended daily specials and sake pairings to guests, enhancing the dining experience and driving sales.
  • Assisted the team with shared tasks including food running, cleaning, and restocking, ensuring smooth restaurant operations.
  • Maintained effective communication and collaboration with colleagues to improve service quality and customer satisfaction.

Manager

Luna Wang
Carmel-by-the-Sea, California
01.2019 - 05.2024
  • Oversaw daily preparation of all coffee beverages and monitored kitchen output to ensure consistent quality.
  • Managed overall store operations, maintaining smooth and efficient day-to-day performance.
  • Coordinated weekly orders with local vendors for essential supplies, including coffee beans, cups, and packaging materials.
  • Placed daily orders with a local bakery to maintain fresh dessert offerings.

Education

Bachelor of Science - Computer And Information Systems

AnHui College
安徽
08-2013

Skills

  • Customer service
  • Specialty beverage preparation
  • Inventory management
  • Vendor coordination
  • Customer relationship management
  • Problem resolution
  • Planning

Timeline

Akashi Hibachi and Sushi Bar

Waiter
07.2024 - Current

Manager

Luna Wang
01.2019 - 05.2024

Bachelor of Science - Computer And Information Systems

AnHui College

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