Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
Timeline
Generic

Chuck Butler

Las Vegas

Summary

Dynamic leader with a proven track record at FREEMAN AV, leveraging Lean Six Sigma methodologies to enhance operational efficiency and drive a 20% sales increase. Expert in data analytics and cross-functional collaboration, I excel in developing KPIs and optimizing processes to elevate client satisfaction and achieve strategic goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Director, Resource Management (National Operations)

FREEMAN AV
Las Vegas
03.2022 - 06.2024
  • Led two national remote teams to execute strategic programs that improved efficiency and standardization across decentralized operations.
  • Boosted sales by 20% and equipment/labor utilization by 10% YOY by redesigning workflows using Lean Six Sigma methodologies.
  • Automated scheduling and reporting processes, increasing workforce productivity by 30% and reducing manual labor.
  • Built Power BI forecasting tools that cut customer approval times by 50% and improved profit margins by 10%.
  • Conducted Six Sigma workshops that resolved bottlenecks and improved planning cycle reliability.
  • Developed KPIs and SOPs to unify service standards across markets, increasing compliance.
  • Partnered with executive stakeholders to implement system-wide updates and analytics-driven performance tracking.
  • Leveraged Celonis process mining software to identify inefficiencies, increasing productivity by 15%.

Manager, Event Implementation

FREEMAN AV
Las Vegas
06.2021 - 03.2022
  • Directed national project teams to ensure on-time, compliant execution of complex, large-scale events.
  • Integrated sales, operations, and client services for seamless service delivery and client satisfaction.
  • Standardized project workflows, reducing turnaround delays and enhancing communication.
  • Scaled onboarding and training programs to support rapid operational growth.
  • Ensured compliance with union agreements and venue regulations, minimizing risks.

Show Services Manager

FREEMAN AV
Las Vegas
12.2011 - 06.2021
  • Delivered multimillion-dollar client projects by leading national service teams and optimizing execution.
  • Managed over $90M in service revenue and supervised 30+ project managers.
  • Analyzed $200K–$5M budgets to maximize operational efficiency and cost control.
  • Maintained full P&L ownership, including forecasting, vendor management, and reconciliation.

Director of Event Technology

PSAV
Las Vegas
04.2004 - 12.2011
  • Oversaw service delivery, financial performance, and operations for key hospitality venues.
  • Managed $2M+ budgets, improving planning and reducing overhead through forecasting.
  • Increased revenue by 15% through strategic design and client-focused services.
  • Led service teams to maintain 95%+ satisfaction through consistent, high-quality delivery.

Education

Master of Business Administration -

Western Governors University
Las Vegas, NV

Bachelor of Arts - Communication

Georgia Southern University
Statesboro, GA

Skills

  • Lean Six Sigma Black Belt
  • Performance Improvement
  • Strategic Project Execution
  • Process Optimization
  • Cross-functional Leadership
  • Financial Analysis & Forecasting
  • Data Analytics & Reporting
  • Change Management
  • Client Experience Management
  • Workforce Planning
  • KPI Development
  • Compliance & Risk Mitigation

Certification

  • Lean Six Sigma Black Belt (ASQ)
  • Financial Modeling & Analysis Certification
  • Financial Planning & Analysis Certification

Technical Skills

MS Power BI | Data Visualization | MS Office | Advance MS Excel (Adv Formulas & Power Pivot) | Salesforce

Timeline

Assistant Director, Resource Management (National Operations)

FREEMAN AV
03.2022 - 06.2024

Manager, Event Implementation

FREEMAN AV
06.2021 - 03.2022

Show Services Manager

FREEMAN AV
12.2011 - 06.2021

Director of Event Technology

PSAV
04.2004 - 12.2011

Master of Business Administration -

Western Governors University

Bachelor of Arts - Communication

Georgia Southern University

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