Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Bronze Star Medal (5th Award) Meritorious Service Medal (3rd Award) Army Commendation Medal (7th Awa
Timeline
Generic

Chuck Hill

Fayetteville,NC

Summary

Dynamic Operations Support Specialist with a proven track record at Cherokee Federal, enhancing operational efficiency through innovative process improvements. Skilled in time management and task coordination, I fostered a collaborative environment that led to significant cost savings and increased team productivity. Adept at mentoring, I drive professional growth while ensuring compliance and safety.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Operations Support Specialist

Cherokee Federal
10.2024 - 01.2025
  • Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
  • Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
  • Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
  • Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
  • Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.

Site Manager

CACI International
10.2021 - 11.2024
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Assumed responsibility for personnel deployed to work site.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Created weekly and monthly reports and presentations for management team.
  • Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
  • Facilitated stakeholder meetings to align project objectives with business goals, ensuring expectations were met or exceeded.
  • Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
  • Led cross-functional teams to ensure seamless collaboration between departments, enhancing overall project efficiency.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Senior Analyst

GDIT
10.2017 - 10.2021
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Created data models to support decision-making processes.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Deployed predictive analytics models to forecast future trends.

Senior Manager

Engility Corporation
03.2017 - 10.2017
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Senior Enlisted Leader

US Army Fort Bragg
10.1991 - 06.2017
  • Managed budgets responsibly; optimized allocation of financial resources toward priority items without compromising quality or effectiveness.
  • Adapted organizational structure as needed in response to changing conditions or requirements.
  • Streamlined operations by identifying inefficiencies and implementing innovative solutions to improve productivity.
  • Conducted performance evaluations for subordinates, providing constructive feedback for improvement and recognizing achievements.
  • Spearheaded major projects, resulting in the successful completion of objectives within deadlines and budget constraints.
  • Developed comprehensive training programs for new recruits, ensuring a thorough understanding of job responsibilities and expectations.
  • Mentored junior enlisted members, facilitating career advancement opportunities and personal development.
  • Collaborated with cross-functional teams to develop strategic plans for future growth and mission success.
  • Represented unit or command at high-level meetings with key stakeholders from other military branches or government agencies.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Delivered informative briefings to senior leadership on operational status, challenges faced, and proposed solutions for continuous improvement.

Education

Business Administration

Campbell University
Buies Creek, NC

Associate of Arts - General Studies

Central Texas College
Killeen, TX

Skills

  • Operational efficiency
  • Skilled in time management strategies
  • Process oversight
  • Task coordination improvement

SharePoint

Expense reporting

Customer engagement

Analytical thinking

Logistics coordination

Project planning

Problem-solving

Reliability

Team leadership

Affiliations

  • 1st Special Forces Regiment
  • National Rifle Association (NRA)
  • United States Parachute Association (USPA)

Certification

35 Hour PMP Boot Camp

Bronze Star Medal (5th Award) Meritorious Service Medal (3rd Award) Army Commendation Medal (7th Awa

Awards earned in service of the United States of America during Combat Operations and Operations Other Than War

Timeline

Operations Support Specialist

Cherokee Federal
10.2024 - 01.2025

Site Manager

CACI International
10.2021 - 11.2024

Senior Analyst

GDIT
10.2017 - 10.2021

Senior Manager

Engility Corporation
03.2017 - 10.2017

Senior Enlisted Leader

US Army Fort Bragg
10.1991 - 06.2017

Business Administration

Campbell University

Associate of Arts - General Studies

Central Texas College

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Chuck Hill