Chuck Thompson
Shakopee,MN
Summary
With 25 years of experience in the structured cabling/fiber optics industry, and now 4 years of experience servicing point-of-sale systems, peripherals, kitchen video, setting up new stores, and other retail technology, I am equipped with skills from the beginning stages of a project to the end. I am capable of leading, directing crews, keeping an inventory, troubleshooting, testing, and working closely with customers and others involved, always keeping in mind that ultimately it is the customer I want to please.
Overview
32
32
years of professional experience
Work History
Customer Experience Technician
Par Technology
New Hartford, New York
08.2022 - 04.2026
- Operated and repaired Par Registers.
- Diagnosed issues with equipment and various devices.
- Worked with various help desks to solve issues.
- Installed/replaced cabling as needed.
Technician
Spencer Technologies
Medford, Massachusetts
10.2019 - 08.2022
- Worked Independently.
- Set up new stores.
- Installed various retail technologies.
- Installed cabling as needed.
Journeyman Technician
Network Design Inc.
Plymouth, Minnesota
07.2019 - 09.2019
- Worked on a project to install access points at the Kohl's headquarters.
- Helped other technicians with their jobs, including fire alarm, security, and Data.
Journeyman Technician
Systematic Technologies
Rice, Minnesota
05.2019 - 06.2019
- Worked on a school job installing data/fiber.
Journeyman Technician
Applied Business Communication
New Brighton, Minnesota
02.2019 - 03.2019
- Installed low-voltage systems for commercial, including V/D and security.
- Helped other technicians with their jobs.
- Maintained an inventory.
Journeyman Technician
Low Voltage Contractors
Edina, Minnesota
02.2018 - 12.2018
- Worked on a school project in St. Paul, MN, installing V/D, fiber, paging, and clock system.
- Completed the build-out of telecom rooms.
- Collaborated with project managers to ensure the timely completion of installations.
Journeyman Technician
All Systems Installation/Parsons
Golden Valley, Minnesota
04.2015 - 01.2018
- Installed and maintained V/D, and fiber networks.
- Documented service requests, work performed, and equipment used in reports.
- Collaborated with project managers to ensure the timely completion of installations.
Journeyman Technician
Master Technology Group
Savage, Minnesota
06.2014 - 03.2015
- Installation of V/D cabling in accordance with industry standards.
- Helped other technicians with their jobs.
Journeyman Technician
All Systems Installation
Golden Valley, Minnesota
05.2010 - 04.2014
- Worked in the Wells Fargo data center.
- Installed cabinets within the data center.
- Installed fiber and copper cables.
- Tested both copper and fiber networks.
Journeyman Technician
Applied Business Communication
New Brighton, Minnesota
06.2007 - 10.2009
- Led a one-year remodel project at Mystic Lake Casino, installing V/D and surveillance, and paging.
- Completed day-to-day jobs.
- Completed paperwork after each job.
Journeyman Technician
All Systems Installation
Golden Valley, Minnesota
10.1994 - 05.2007
- Started as a parts runner and worked my way up to Journeyman Technician.
- Installed V/D cabling.
- Troubleshoot and test V/D and fiber networks.
- Leading and directing crews.
- Worked on the Best Buy headquarters installing V/D, fiber, and security cabling.
Education
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
Minneapolis, MNSome College (No Degree) - Accounting
Northwestern College
MNSome College (No Degree) - Automotive Engineering
Hennepin Technical College
Minneapolis, MNSkills
- Equipment maintenance
- Network troubleshooting
- Installation procedures
- Technical diagnostics
- Cabling infrastructure
- Customer relationship management
Timeline
Customer Experience Technician
Par Technology
08.2022 - 04.2026
Technician
Spencer Technologies
10.2019 - 08.2022
Journeyman Technician
Network Design Inc.
07.2019 - 09.2019
Journeyman Technician
Systematic Technologies
05.2019 - 06.2019
Journeyman Technician
Applied Business Communication
02.2019 - 03.2019
Journeyman Technician
Low Voltage Contractors
02.2018 - 12.2018
Journeyman Technician
All Systems Installation/Parsons
04.2015 - 01.2018
Journeyman Technician
Master Technology Group
06.2014 - 03.2015
Journeyman Technician
All Systems Installation
05.2010 - 04.2014
Journeyman Technician
Applied Business Communication
06.2007 - 10.2009
Journeyman Technician
All Systems Installation
10.1994 - 05.2007
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
Some College (No Degree) - Accounting
Northwestern College
Some College (No Degree) - Automotive Engineering
Hennepin Technical College