Chuck Zinnecker
Houston
Summary
Results-driven professional with expertise in customer service and communication. Successfully maintained client satisfaction and loyalty through diligent follow-up and relationship-building, ready to leverage skills to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Houston
05.2025 - 11.2025
- Documented daily activities and observations in detailed incident reports.
- Conducted regular patrols to identify potential security risks and hazards.
- Collaborated with law enforcement during investigations and security assessments.
- Provided exceptional customer service to visitors and employees at facilities.
Outside Service Attendant
Kingwood Country Club
Kingwood
02.2024 - 12.2024
- Maintained cleanliness of golf carts and equipment for member use.
- Provided customer service to enhance member experience on the course.
- Collaborated with team members to prepare for club events and tournaments.
- Ensured that all areas of the facility were kept clean at all times by removing trash and debris from the grounds.
- Greeted customers, answered questions, and provided information about services.
- Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.
Account Manager, Inside Sales
NSPS Metals
Houston
03.2018 - 12.2023
- Utilized CRM software to track client interactions and manage sales pipelines effectively.
- Provided product knowledge and support during the sales process to enhance customer experience.
- Performed regular follow-up calls to ensure customer satisfaction levels remain high.
- Maintained client accounts and updated CRM system with relevant information.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
BBA - Finance
Stephen F. Austin State University
Nacogdoches, TX05-1992
Skills
- Client relationship management
- Customer service
- Daily status reports
- Communication skills
Timeline
Security Professional
Allied Universal Security Services
05.2025 - 11.2025
Outside Service Attendant
Kingwood Country Club
02.2024 - 12.2024
Account Manager, Inside Sales
NSPS Metals
03.2018 - 12.2023
BBA - Finance
Stephen F. Austin State University