Chude Udensi
ASMT Cheer Academy
Las Vegas,NV
6
years of professional experience
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Administrative Assistant
5 Years 2 Months- Answered multi-line phone system in order to assist guests with booking events or transfer them to a manager or specific event coordinator.
- Handled inbound and outbound calls in order to track customer data and confirm attendance for events.
- Finalized transactions over the phone with customers.
- Assisted with inventory.
Customer Service Representative
1 Year 1 Month- Resolved client inquiries and concerns acting as a representative for Airbnb.
- Assisted customers with billing procedures, processed payments and payment option setup.
- Outbound calls made in order to assist guests or hosts.
Tumbling Instructor
1 Year 7 Months- Create and implement lesson plans for private lessons and classes.
- Improved client performance through individual routines and workouts/training
- Provide private tumbling instruction, cheerleading support, and dance coaching
Education
- Computer Science
Skills
Conflict Management
Customer Service Expertise Nevada Food Handlers Card
Guest services and Scheduling
De-escalation
problem solving skills
and compromise
Cash Handling Experience
Administrative and Office Experience
Computer and Typing Skill
Proficient in all MS Office Products
Timeline
Tumbling Instructor
ASMT Cheer Academy
08.2021 - 03.2023Read More
Customer Service Representative
AirBnB
01.2018 - 02.2019Read More
Administrative Assistant
FlipNOut Xtreme
01.2017 - 03.2022Read More
College of Southern Nevada
from Computer Science
Read More