Chukwudi(jc) Onwumere
Scottsdale
Summary
Results-driven professional with over 5 years of experience in high-pressure, client-facing environments. Proven ability to build and maintain strong client relationships, upsell services, and manage communication with high-end clientele. Highly skilled in negotiation, digital communication, schedule management, and problem resolution. Seeking to transition into a remote sales role leveraging leadership, communication, and relationship-building strengths.
Overview
4
4
years of professional experience
Work History
Head of Security
Evening Entertainment Group – HiFi
04.2021 - Current
- Built long-term relationships with high-value clientele, often engaging in upselling of services and VIP offerings
- Managed digital communication and coordinated logistics for nightly operations and team workflows
- Negotiated client needs during high-pressure situations, maintaining satisfaction and loyalty
- Created and maintained structured shift schedules and operational flow for large teams
- Resolved conflicts quickly and professionally, ensuring customer satisfaction and safety
- Collaborated with external teams including emergency services, enhancing organizational responsiveness and trust
Education
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University of Charleston
Charleston, WVundefined
University of Doane
Crete, NEMaricopa Community Colleges, South Mountain Community College
Phoenix, AZSkills
- Remote Communication & Digital Tools
- Client Relationship Management (CRM)
- Upselling & Negotiation
- Sales Strategy Support
- Problem Solving & Conflict Resolution
- Leadership & Team Coordination
- Time Management
- High-Ticket Client Interaction
- Schedule & Workflow Optimization
Timeline
Head of Security
Evening Entertainment Group – HiFi
04.2021 - Current
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University of Charleston
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University of Doane
Maricopa Community Colleges, South Mountain Community College
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