Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Chukwufunnanya Okocha

Summary

To obtain and secure a position that will enable me to use my customer service and organizational skills.

Overview

9
9
years of professional experience

Work History

Loan Counselor

Certified Enrollment Center
Irvine
03.2021 - Current
  • Communicate different student loan situations with borrowers
  • Educate them on what different programs there are for consolidation
  • Prepare paperwork for clients that are submitted to the Department Of Education for Direct Consolidation

Retail Store Manager

T-Mobile
Westwood
07.2016 - 02.2021
  • Sell devices with plans and accessories to fit customer's best at hand needs.
  • Recruit, train, and supervise staff
  • Maximize profitability, setting/meeting sales targets, including motivating staff to do so
  • Handle customers queries and complaints

Barista

Starbucks
Torrance
03.2015 - 06.2016
  • Handle transactions with taking orders and processing payments
  • Prepare and serve beverages, with drinks ranging from simple to elaborate.
  • Balance cash drawer and restock the restaurant with supplies for next shift

Education

Bachelor of Arts - Political Science

California State University
05-2021

Associate of Arts - Political Science

El Camino College
06.2018

Skills

  • Technical knowledge
  • Active Communication
  • Problem-Solving
  • Time Management
  • Positivity
  • Empathy
  • Confidentiality
  • Patience
  • Leadership Skills
  • Proficiency in Microsoft Office

Languages

  • English
  • Igbo
  • Basic Spanish

Awards

  • Dean's Honor Roll 2015
  • 2017-2019

Timeline

Loan Counselor

Certified Enrollment Center
03.2021 - Current

Retail Store Manager

T-Mobile
07.2016 - 02.2021

Barista

Starbucks
03.2015 - 06.2016

Bachelor of Arts - Political Science

California State University

Associate of Arts - Political Science

El Camino College

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Chukwufunnanya Okocha