Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
BusinessAnalyst
Chulpan Fatykhova

Chulpan Fatykhova

Customer service, Data entry clerk
El Paso,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Spa Administrator

"Chicago Bath House"
Chicago
08.2021 - 05.2023
  • Coordinated daily operations of the spa, including scheduling appointments, maintaining inventory, and ordering supplies.
  • Developed and implemented marketing campaigns to promote services and products.
  • Assisted with the hiring and training of new spa staff.
  • Managed customer service inquiries in a timely manner.
  • Conducted client consultations to determine individual needs, preferences, and product recommendations.
  • Resolved customer complaints in a professional manner.
  • Increased profits by providing excellent customer service and properly training employees.

Accountant's Assistant

"JB Metall"
Chicago
07.2022 - 11.2022
  • Developed procedures for record keeping, filing, and other clerical tasks.
  • Prepared journal entries to maintain accurate accounting records.
  • Organized source documents such as invoices, receipts, and computer printouts into physical files.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

Computer Technician Assistant

"Scientific games"
Wood Dale, IL
03.2020 - 07.2021
  • Provided technical support to technicians by troubleshooting hardware and software issues.
  • Maintained accurate records of all repairs performed on computers.
  • Provided comprehensive technical support to technicians via telephone, text and chat.
  • Resolved customer issues related to operating systems, network connectivity, software applications and hardware components.
  • Troubleshot system errors and identified potential solutions.
  • Diagnosed system problems using remote tools to access customer machines.
  • Assisted in the development of technical documentation for internal use by IT staff members.
  • Maintained an inventory of installed software products and their associated licenses.

Cashier, customer service

Marino's Pizzeria & Restaurant
Wood Dale, IL
10.2018 - 02.2020
  • Worked effectively in fast-paced environments.

Waitress

Crossroads Tavern & Eatery
Wood Dale, IL
03.2019 - 02.2020
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.

Education

Some College (No Degree) - Philology

Kazan Federal University
Kazan, Tatarstan (Russia)
2014.09 - 2017.09

Skills

  • Friendly, Positive Attitude
  • Prioritize customer help
  • Organization skills
  • Marketing skills
  • Communication skills (Bilingual)
  • Fast learner, like to discover new skills

Languages

Tatar, Russian
First Language
English
Upper Intermediate
B2
Polish
Beginner
A1

Additional Information

  • Social media links:

https://www.facebook.com/chulpanito/

https://www.instagram.com/chulpanito/

Additional phone number (MX) 52 990 101 4599

Additional email Chulpanito@gmail.com

Timeline

Accountant's Assistant

"JB Metall"
07.2022 - 11.2022

Spa Administrator

"Chicago Bath House"
08.2021 - 05.2023

Computer Technician Assistant

"Scientific games"
03.2020 - 07.2021

Waitress

Crossroads Tavern & Eatery
03.2019 - 02.2020

Cashier, customer service

Marino's Pizzeria & Restaurant
10.2018 - 02.2020

Some College (No Degree) - Philology

Kazan Federal University
2014.09 - 2017.09

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Chulpan FatykhovaCustomer service, Data entry clerk