Chunquitta Shingleton
Orangeburg,SC
Summary
Experienced professional in healthcare and human services with strengths in case management, individualized service planning, and staff supervision. Skilled in interviewing, performance support, compliance documentation, and navigating corrective processes within regulated settings. Brings a person-centered, counseling-informed approach to employee relations and workforce development.
Overview
9
9
years of professional experience
Work History
Qualified Intellectual Disabilities Professional
Orangeburg County Disabilities and Special Needs Board
Orangeburg, SC
06.2025 - Current
- Develop and monitor Individual Program Plans (IPPs) and coordinate interdisciplinary services to improve consumer independence, safety and quality of life
- Provide case management, documentation and advocacy for consumers in compliance with federal/state ICF/IID regulations, CMS and Medicaid standards
- Serve as primary contact for families, guardians and outside agencies to support consumer rights, inclusion and individualized goals
- Supervise and train direct support staff on behavior support plans, medical protocols and person-centered practices
- Lead interviewing and performance coaching processes, including corrective action and disciplinary procedures
- Manage scheduling and attendance while supporting payroll accuracy and collaborating with HR on staffing needs and employee relations
Clinical Specialist- Compliance & Support Services
Growing Home Southeast
Columbia, SC
06.2024 - 06.2025
- Conducted home studies to ensure foster homes met compliance standards
- Monitored and followed up with foster parents to complete annual trainings, certifications, and home updates
- Maintained accurate records and submitted required paperwork to support home re-licensing
- Monitored child well-being, ensured service plan goals were met
- Developed and updated service plans in alignment with Medicaid guidelines
- Maintained clinical documentation following Medicaid standards
School-Based Adolescent Clinical Counselor
William J. McCord Treatment Facility
Bamberg, SC
08.2023 - 10.2024
- Conducted comprehensive assessments of clients’ presenting problems and needs
- Created an environment conducive to open communication by fostering trust and rapport with clients
- Developed treatment plans addressing mental health issues such as anxiety, depression, trauma, and substance abuse
- Maintained accurate records of clinical notes regarding assessment results, interventions, and client progress
- Participated in weekly case conferences to determine the best course of action for each client
- Attended regular trainings and workshops to stay current on counseling psychology trends
Behavioral Health Care Coordinator
Family Health Centers, Inc.
Orangeburg, SC
06.2021 - 07.2023
- Worked collaboratively with behavioral health providers to assist individuals in accessing behavioral health and other healthcare needs
- Served as patient advocate by evaluating and monitoring services to ensure patients’ needs were met
- Provided crisis assistance in situations where immediate attention was warranted
- Coordinated counseling efforts with behavioral health professionals, doctors, nurses, and social workers
- Maintained confidentiality of records relating to patients’ treatment
- Provided case management services including referrals, follow-up care, and appointment scheduling
- Educated clients on available programs and resources such as housing assistance, job training, and childcare assistance
- Actively participated in continuing education activities related to Behavioral Health Care Coordination
Behavior Intervention Specialist
Justice Works Behavioral Care
Columbia, SC
08.2019 - 05.2021
- Provided direct intervention services to children and families such as Family Support, Behavioral Modification, Crisis Intervention, and Psychosocial Rehabilitative Service
- Collaborated with clinical team members in service plan development, behavioral health plan development, and diagnostic assessments
- Ensured appropriate interventions through collaboration with treatment team members, school personnel, and family members
- Conducted follow-up activities via telephone and routine home visits when clients were non-compliant
- Provided clinical documentation for services rendered in compliance with Medicaid
- Participated in training opportunities to enhance knowledge and skills in working with youth
Rehabilitation Counselor
SC Vocational Rehabilitation Department
Orangeburg, SC
11.2016 - 07.2020
- Counseled persons with disabilities to maximize their independence and employability outcomes
- Facilitated vocational services for clients coping with personal, social, and vocational difficulties
- Reviewed medical, psychological, and other records for determining eligibility for vocational rehabilitation services
- Assisted clients with enhancing job search skills, interviewing techniques, and workplace etiquette
- Arranged for therapy, academic, vocational, and other necessary evaluations
- Developed individualized rehabilitation plans to fit vocational goals
- Managed Mental Health, Transition, General, and Job Retention Service Caseload of 90+ consumers
Education
Master of Arts (M.A.) - Rehabilitation Counseling
South Carolina State University
Orangeburg, SC, US05.2019
Master of Science (M.S.) - Human Resource Management
Strayer University
Columbia, SC06.2016
Bachelor of Science (B.S.) - Human Performance and Recreation
Claflin University
Orangeburg, SC, US05.2011
Skills
- Case Planning and Management
- Clinical Documentation Mastery
- Client Coping Skills
- Proficient with Medical Records
- Interviewing
- Staff Supervision
- Problem-solving
Timeline
Qualified Intellectual Disabilities Professional
Orangeburg County Disabilities and Special Needs Board
06.2025 - Current
Clinical Specialist- Compliance & Support Services
Growing Home Southeast
06.2024 - 06.2025
School-Based Adolescent Clinical Counselor
William J. McCord Treatment Facility
08.2023 - 10.2024
Behavioral Health Care Coordinator
Family Health Centers, Inc.
06.2021 - 07.2023
Behavior Intervention Specialist
Justice Works Behavioral Care
08.2019 - 05.2021
Rehabilitation Counselor
SC Vocational Rehabilitation Department
11.2016 - 07.2020
Master of Science (M.S.) - Human Resource Management
Strayer University
Bachelor of Science (B.S.) - Human Performance and Recreation
Claflin University
Master of Arts (M.A.) - Rehabilitation Counseling
South Carolina State University