Chunthrea Spence
Atlanta,GA
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and increasing sales revenue at Raleigh News Observer through effective conflict resolution and strong improvisation skills. Excelled in collaborative teamwork across roles, from Entertainer at Magic City to Sales Representative, consistently exceeding performance objectives. Skilled in upselling, cross-selling, and maintaining high professionalism. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Entertainer
Magic City
10.2020 - Current
- Remained in costume for extended periods for maximum performance effect.
- Danced, encouraging guest participation through playful antics and engagement.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
Sales Associate
Target
09.2019 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Representative
Raleigh News Observer
01.2018 - 07.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Generalist
Victoria Secret
01.2016 - 06.2016
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Kept work areas clean and neat to promote efficient operations.
- Organized and maintained supplies to support back stock operations.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
Cafeteria Worker
Sodexo Campus Services
01.2015 - 06.2016
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety and presentation guidelines.
Education
Bachelor of Science - Psychology
Armstrong State University
Savannah, GAPsychology
Savannah State University
Savannah, GAAccounting
San Jacinto College District
Pasadena, TXSkills
- Conflict Resolution
- Strong improvisation skills
- Collaborative Teamwork
- Customer Service
- Time Management
- Problem-solving skills
- Customer Relations
- Interpersonal communication skills
- Documentation skills
- Inventory Coordination
- Sales and Marketing
Timeline
Entertainer
Magic City
10.2020 - Current
Sales Associate
Target
09.2019 - 07.2020
Sales Representative
Raleigh News Observer
01.2018 - 07.2018
Generalist
Victoria Secret
01.2016 - 06.2016
Cafeteria Worker
Sodexo Campus Services
01.2015 - 06.2016
Bachelor of Science - Psychology
Armstrong State University
Psychology
Savannah State University
Accounting
San Jacinto College District
Similar Profiles
Alissa RicapitoAlissa Ricapito
Entertainer at Magic CityEntertainer at Magic City
Sherika WilliamsSherika Williams
Business Manager at Joel Healthy Living: Magic City NutritionBusiness Manager at Joel Healthy Living: Magic City Nutrition
Viriginia BandyViriginia Bandy
Commercial Account Manager at Magic City Pest ControlCommercial Account Manager at Magic City Pest Control