Churay "Connie" Hsu
Monterey Park,CA
Summary
I am passionate about expanding my knowledge in business-related environments while also contributing to the team. With a disciplined and forward-thinking approach, I am an open and clear communicator—adetail-oriented administrative assistant with experience in customer service, data entry and office management—amotivated professional with extensive experience in customer service, sales, and administrative tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Derlan Financial & Insurance Agency: DFIA
07.2023 - 10.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through preparing crucial documents for clients.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing e-mails.
Internship
Tripalink Property Management
07.2022 - 09.2022
- Communicated with tenants via email, phone, and in person to resolve any complaints or needs
- Organized client information into the system to expedite moving in of 1000+ students during move in week
- Created contract agreements for new incoming clients to review and sign documents.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Tea Barista
Chicha San Chen
06.2020 - 08.2021
- Maintained a clean environment to provide efficient workflow
- Educated and trained employees by sharing my knowledge of teas, and merchandise
- Made product recommendations based on a thorough understanding of each customer's needs and preferences to provide better customer service
- Handled food with sanitation and safety in mind.
Volunteer
Huntington Memorial Hospital
10.2018 - 03.2020
- Served as a support for the entire office staff to maintain working efficiency
- Ensured that safety protocols were always followed in work areas to prevent accidents from happening
- Improved operations by completing a wide range of tasks, allowing full-time employees to devote more time to their jobs.
Education
International Business -
University of California San Diego
La Jolla, CA06.2024
Management and Business Economic -
University of California Merced
Merced, CA01.2022
High School Diploma -
South Pasadena High School
South Pasadena06.2020
Skills
- English and Mandarin Fluency
- Filing
- Office Administration
- English and Mandarin Fluency
- Microsoft Excel
- Microsoft Outlook
- Teamwork and collaboration
- Microsoft Word
Timeline
Administrative Assistant
Derlan Financial & Insurance Agency: DFIA
07.2023 - 10.2023
Internship
Tripalink Property Management
07.2022 - 09.2022
Tea Barista
Chicha San Chen
06.2020 - 08.2021
Volunteer
Huntington Memorial Hospital
10.2018 - 03.2020
International Business -
University of California San Diego
Management and Business Economic -
University of California Merced
High School Diploma -
South Pasadena High School
Similar Profiles
David AbrahamDavid Abraham
Insurance Agent at Lorrie Howe Financial Services and Insurance AgencyInsurance Agent at Lorrie Howe Financial Services and Insurance Agency
Eli SalazarEli Salazar
Sales Manager at ALEVO Financial & Insurance AgencySales Manager at ALEVO Financial & Insurance Agency
Irina MathildaIrina Mathilda
Secretary to the Agency Director at PT. Axa Financial Indonesia (Insurance Agency)Secretary to the Agency Director at PT. Axa Financial Indonesia (Insurance Agency)