CHUTIKARN DENG
San Marcos,CA
Summary
Friendly and proactive individual with strong problem-solving abilities and passion for technology. Knowledgeable in basic networking concepts and familiar with troubleshooting software and hardware issues. Committed to delivering solutions that enhance user productivity and operational efficiency.
Overview
8
8
years of professional experience
Work History
Test Administrator
Pearson VUE
07.2024 - Current
- Responsibilities comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
Information Technology Administrator
Image Impact International
10.2021 - 04.2022
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
- Standardized IT procurement processes, resulting in cost savings and improved vendor relationships.
- Managed an efficient IT helpdesk team, fostering a service-oriented culture that prioritized prompt resolutions of user concerns.
Computer Engineer
Expressway Authority of Thailand
09.2017 - 05.2019
- Worked as a computer engineer in the Testing and Quality Control section, Research and Development Division
- Develop mobile application and website, Intelligent Traffic Systems (ITS) Data Center, and research papers
- Development of Origin and Destination (OD) Surveys matching method using Easy Pass Transaction Data (ECTI-CARD 2018) - Using Big Data to solve the traffic problems
- Development of Object Positioning System using Mobile Application (ECTI-CARD 2019) - Using Big Data to solve asset life cycle for the equipment and maintenance
Trainee
Piramid Solutions
08.2016 - 10.2016
- Worked as a Project Admin Assistant in Engineering Department
- Worked on planning for network systems including WiFi, CCTV, IP Phone
Education
Masters of Science - Computer Science
National University
San Diego, California02.2021
Bachelor of Engineering - Computer Engineering
Prince of Songkla University
12.2016
Skills
- Project Management
- Continual improvement
- Positive attitude and open mind
- Software Development
- Team orientated
- Good at multitasking
- Data management
- Big data analytics
- Web development
- Data design
- User interface design
- Technical support and assistance
- Problem-solving
- Multitasking
Languages
English
Thai
Timeline
Test Administrator
Pearson VUE
07.2024 - Current
Information Technology Administrator
Image Impact International
10.2021 - 04.2022
Computer Engineer
Expressway Authority of Thailand
09.2017 - 05.2019
Trainee
Piramid Solutions
08.2016 - 10.2016
Bachelor of Engineering - Computer Engineering
Prince of Songkla University
Masters of Science - Computer Science
National University
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