Chyan Pace
Indianapolis,IN
Summary
Dedicated professional with hands-on experience supporting individuals with behavioral and emotional needs. Strong interpersonal skills enhance the ability to build rapport, resolve concerns, and foster positive relationships. Experience in behavioral health and customer service drives a commitment to compassionate care and continuous professional growth.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
HybridCare Coordinator/Behavioral Support Clinican
Lutheran Residential Facility
Indianapolis, Indiana
07.2026 - Current
- Built therapeutic relationships through active listening, empathy, consistent communication, and individualized support.
- Responded to behavioral and emotional concerns using de-escalation, problem-solving, and crisis-response skills.
Behavioral Health Support
Lutheran Residential Facility
Indianapolis, Indiana
10.2024 - 07.2026
- Provided trauma-informed support and daily engagement to adolescent residents in a residential setting.
- Collaborated with multidisciplinary teams, families, community providers, and internal staff to address resident needs.
- Maintained accurate documentation while managing multiple priorities in a fast-paced environment.
- Advocated for residents while maintaining professional boundaries and a high standard of customer/client service.
Retail Associate
Aldi Foods
Indianapolis, Indiana
07.2024 - 09.2024
- Provided efficient and courteous service to customers in a high-volume retail environment.
- Assisted customers with product questions, checkout, store navigation, and general concerns.
- Processed transactions accurately while maintaining efficiency and attention to detail.
- Worked collaboratively with team members to meet operational and customer-service expectations.
Childcare Provider
Babysitting
Indianapolis, Indiana
2020 - 07.2024
- Provided dependable, individualized childcare for children of varying ages and developmental needs.
- Demonstrated reliability, adaptability, patience, and strong interpersonal communication.
- Maintained a safe, structured, and supportive environment while meeting children’s daily needs.
- Communicated consistently with parents/guardians regarding schedules, activities, behaviors, and concerns.
Cashier/ Retail Associate
TJX Companies
Indianapolis, Indiana
06.2022 - 05.2024
- Assisted customers with questions, product selection, transactions, returns, and general store needs
- Resolved customer concerns professionally while maintaining a positive shopping experience.
- Collaborated with team members to meet customer needs and maintain efficient daily operations.
Residential Support Specialist
Domestic Violence Shelter-safe
Bloomington, Indiana
02.2022 - 06.2023
- Provided compassionate, confidential support to women and children experiencing domestic violence.
- Connected clients with community resources and appropriate support services.
- Utilized active listening, empathy, conflict resolution, and crisis-intervention skills when responding to client concerns.
- Assisted clients with immediate needs while maintaining a safe, welcoming, and trauma-informed environment.
Youth Camp Leader
Cornerstone Christian Fellowship
Bloomington, Indiana
06.2022 - 07.2022
- Managed multiple responsibilities while maintaining safety, organization, and participant engagement.
- Communicated effectively with children, families, and staff regarding needs, concerns, and daily activities.
- Supervised and engaged children in structured recreational, educational, and social activities.
Education
Bachelor of Arts - Psychology
Indiana University, Bloomington
Bloomington, IN10-2026
Skills
- Trauma informed care
- Crisis intervention
- Client documentation
- Resource coordination
- Behavioral support
- Client advocacy
- Team collaboration
- Crisis management
Certification
- CPR/First Aid Certified, American Heart Association, 2024
- Indiana Cans 6-17, TCOM, 2026
- Job Ready Indy, Employ Indy, 2026
Timeline
HybridCare Coordinator/Behavioral Support Clinican
Lutheran Residential Facility
07.2026 - Current
Behavioral Health Support
Lutheran Residential Facility
10.2024 - 07.2026
Retail Associate
Aldi Foods
07.2024 - 09.2024
Cashier/ Retail Associate
TJX Companies
06.2022 - 05.2024
Youth Camp Leader
Cornerstone Christian Fellowship
06.2022 - 07.2022
Residential Support Specialist
Domestic Violence Shelter-safe
02.2022 - 06.2023
Childcare Provider
Babysitting
2020 - 07.2024
Bachelor of Arts - Psychology
Indiana University, Bloomington