Chyanna Brown
Mastic Beach,NY
Summary
Innovative medical billing and coding professional, leveraging a strong educational background in Science/Biology and proven customer service expertise in fast-paced environments. Skillful in detailed transaction management and adept at collaborative problem-solving, aiming to facilitate efficient billing and coding practices. Committed to enhancing patient and insurer communication, resolving invoice discrepancies, and contributing to the financial health of medical facilities.
Overview
6
6
years of professional experience
Work History
Customer Service Associate (CSA)
Dime Community Bank
Riverhead , NY
2022.09 - Current
- Enhanced transaction accuracy through meticulous oversight
- Executed fast, precise transactions, ensuring accuracy
- Handled shipment operations proficiently
- Boosted customer satisfaction by delivering exceptional service.
Financial Service Representative
Teachers Federal Credit Union
Riverhead , NY
2021.06 - 2022.09
- Partnered with supervisors to align member services with best interests
- Facilitated member understanding of loan products and streamlined application process
- Boosted member satisfaction by optimizing financial solutions to fit unique needs.
Sales Leader
Express Factory Outlet
Riverhead , NY
2020.09 - 2021.06
- Delivered top-tier customer service, enhancing customer engagement and loyalty
- Managed operational duties on both sales and stockroom, ensuring smooth workflows
- Trained associates, fostering a collaborative and productive work environment
- Oversaw opening and closing procedures, guaranteeing store readiness and security.
Keyholder
Zumiez
Riverhead , NY
2018.09 - 2020.09
- Collaborated with SM to revamp POS operations, expediting daily transactions
- Managed store cash and inventory, maintaining financial accuracy
- Conducted sales evaluations, pinpointing areas for enhancement
- Boosted sales through personalized customer interactions, enhancing store reputation.
Education
Liberal Arts, General Studies -
Suffolk County Community College
Selden, NY06.2024
Medical Billing & Coding -
Suffolk County Community College
Selden, NY05.2024
ICD 10 -
Suffolk Community College
03.2024
CPT -
Suffolk County Community College
03.2024
Skills
- Medical Billing & Coding
- Invoice Management
- Patient Communication
- Data Entry
- Time Management
- Detail-Oriented
- Customer Service
- Problem Solving
- HIPAA Knowledge
- Transaction Management
Websites
Personal Information
Title: Medical Billing & Coding Specialist
Languages
English, Native
References
- Dwayne Mcleod, Zumiez, dwaynehmcleod@gmail.com, 631-678-1991
- Kayla Rosebery, Express Factory Outlet, ka.rosebery@gmail.com, 6316240949
- Garren Lanning, Teachers Federal Credit Union, garrenlanning@teachersfcu.com, 6315139461
Timeline
Customer Service Associate (CSA)
Dime Community Bank
2022.09 - Current
Financial Service Representative
Teachers Federal Credit Union
2021.06 - 2022.09
Sales Leader
Express Factory Outlet
2020.09 - 2021.06
Keyholder
Zumiez
2018.09 - 2020.09
Liberal Arts, General Studies -
Suffolk County Community College
Medical Billing & Coding -
Suffolk County Community College
ICD 10 -
Suffolk Community College
CPT -
Suffolk County Community College
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