CHYANNE BALLARD
Orlando,FL
Summary
Seeking a role in a forward-thinking company that fosters professional development and offers growth opportunities. Committed to contributing skills and expertise to drive organizational success. Dedicated and motivated individual with a strong work ethic, eager to make a positive impact and thrive in a dynamic and collaborative environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Debt Collector
Spectrum Brands
07.2024 - Current
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
Pharmacy Technician
CVS
01.2023 - Current
- Performing a variety of tasks, including receiving and processing prescription orders, measuring and packaging medications, maintaining inventory, and providing customer service
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
Manager
Moe's Southwest Grill
01.2021 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Shift Leader
Panera Bread
01.2018 - 06.2021
- Ensured all safety protocols were followed, maintaining a secure environment for both staff and customers.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Balanced multiple priorities simultaneously under tight deadlines without compromising quality or accuracy of results.
Education
Associate of Science -
Naugatuck Valley Community College
Waterbury, CT05.2028
High School Diploma -
John F. Kennedy High School
Waterbury, CT01.2022
Skills
- Strong organizational skills
- Patience and Persistence
- Client Relations
- Call center experience
- Insurance Billing
- Pharmacy Ethics
- Confidentiality and HIPAA
Certification
- ServSafe Food Handler Certification
- Patient Care Assistant Certification
- Pharmacy Technician Certification
Timeline
Debt Collector
Spectrum Brands
07.2024 - Current
Pharmacy Technician
CVS
01.2023 - Current
Manager
Moe's Southwest Grill
01.2021 - 02.2023
Shift Leader
Panera Bread
01.2018 - 06.2021
- ServSafe Food Handler Certification
- Patient Care Assistant Certification
- Pharmacy Technician Certification
Associate of Science -
Naugatuck Valley Community College
High School Diploma -
John F. Kennedy High School
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