Summary
Overview
Work History
Education
Skills
Timeline
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Chyanne Gorney

Burnsville,MN

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

3
3
years of professional experience

Work History

Cashier

Aldi
Roseville, MN
11.2022 - Current
  • Fostered relationships with customers to expand customer base and retain business.
  • Processed refunds for worn, damaged and broken merchandise.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Answered customer questions and provided store information.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Barista

Starbucks
Saint Paul, MN
10.2022 - 12.2023
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Collected payments and provided accurate change.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.

Cashier

Five Below
Burnsville, MN
10.2020 - 08.2021
  • Fostered relationships with customers to expand customer base and retain business.
  • Processed refunds for worn, damaged and broken merchandise.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Scanned items and checked pricing on cash register for accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Monitored customer order process and addressed customer issues.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed customer payments quickly and returned exact change and receipts.
  • Performed other duties as assigned by management.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Education

High School Diploma -

Burnsville High School
Burnsville, MN
06-2021

Some College (No Degree) -

Hamline University
Saint Paul, MN

Skills

  • Product Recommendations
  • Payment Processing
  • Cash Handling
  • Cash Register Operation
  • Order Taking
  • Staff Training
  • Cleaning and Sanitizing
  • Order Verification

Timeline

Cashier

Aldi
11.2022 - Current

Barista

Starbucks
10.2022 - 12.2023

Cashier

Five Below
10.2020 - 08.2021

High School Diploma -

Burnsville High School

Some College (No Degree) -

Hamline University

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Chyanne Gorney