Chyanne Wood
Oklahoma City
Summary
Detail-oriented and empathetic professional with a strong foundation in employee benefits coordination, data validation, and system support. Experienced in managing enrollments across medical, dental, vision, disability, and life insurance plans. Proficient in Microsoft Excel and onboarding platforms, with a proven ability to interpret and organize complex data while communicating clearly with clients and teams. Licensed in Life and Health Insurance with a passion for both people and animals.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Employee Benefits Assistant Account Manager
Insurica
Oklahoma
07.2024 - Current
- Coordinate benefits administration and enrollment for employer accounts.
- Specialize in medical, dental, vision, disability, and life insurance plan tracking and support.
- Use Microsoft Excel for quote comparison, renewal data tracking, and reporting.
- Communicate effectively with clients about benefit options, timelines, and system navigation.
- Partner with account managers to ensure timely and accurate plan implementation.
Lead Trainer
K9 University
Oklahoma
04.2021 - Current
- Developed individualized progress plans for boarding dogs and tracked behavioral outcomes.
- Communicated clearly with clients about goals, challenges, and training successes.
- Guided clients through structured follow-ups to ensure continued progress.
Information Validation Specialist
Paycom
Oklahoma
10.2023 - 07.2024
- Audited and validated new client data for onboarding across payroll and benefits systems.
- Maintained and analyzed Excel-based tracking sheets to ensure clean data transitions.
- Interpreted plan setups and coordinated with internal implementation teams to meet client needs.
- Acted as a liaison between system teams and client stakeholders.
Education
Putnam City North
Oklahoma City, OKSkills
- Microsoft Excel
- Employee Benefits Knowledge
- System Auditing
- Data Validation
- Client Onboarding
- Communication
- Benefits Coordination
- Enrollment Coordination
- Problem-Solving
- Process Optimization
- Life & Health Insurance Licensed
- Cross-functional Teamwork
- Compassionate Client Care
- Compassionate Animal Care
Certification
Life & Health Insurance, Oklahoma
Volunteer Experience
Animal Shelter Volunteer, Various Local Shelters, Oklahoma City, OK, Ongoing, Assist with feeding, walking, and caring for animals in shelter environments., Support intake staff in organizing records and supplies., Offer compassionate interaction and basic training support for adoptable dogs.
Technical Tools
- Microsoft Excel (spreadsheets, formatting, data entry)
- Microsoft Word & Outlook
- CRM & HR Platforms (Paycom, internal systems)
Accomplishments
Core Review Excellence Award
- Earned for exceptional quality performance, achieving perfect completion and accuracy scores in core review audits.
Timeline
Employee Benefits Assistant Account Manager
Insurica
07.2024 - Current
Information Validation Specialist
Paycom
10.2023 - 07.2024
Lead Trainer
K9 University
04.2021 - Current
Putnam City North