Susan L. Genzale
Amityville
Summary
Dynamic Senior Account Manager with extensive experience at Edgewood Partners Insurance Center, excelling in client relationship management and policy negotiation. Proven track record in enhancing employee benefits programs and driving revenue growth through strategic planning and effective communication. Adept at leading teams and fostering strong client partnerships.
Overview
37
37
years of professional experience
Work History
Senior Account Manager / Vice President, Employee Benefits
Edgewood Partners Insurance Center
09.1988 - Current
- Manage client’s day-to-day activity.
- Assist clients with policies and contracts.
- Prepare spreadsheets for budgeting purposes.
- Versed on related legislative issues.
- Maintain clients onboarding portals and communications.
- Markets policies and negotiating rates.
- Host presentations to explain benefit programs to employees.
- Meets with clients on a quarterly basis.
- Offers new products to clients to round out benefit programs.
- Build strong relationships with clients and their staff.
- Lead and teach junior account managers.
Education
High School Graduate -
Life and Health License -
Property and Causality License -
Skills
- Microsoft Word
- Excel
- Microsoft Outlook
- PowerPoint
- Relationship Building
- Market Analysis
- Communication Skills
- Customer Service
- Self-motivated
- Adaptability
- Problem Solving
- Organization
- Time Management
- Team Leadership
- Detail-oriented
- Task Management
- Client relationship management
- Budgeting and forecasting
- Policy negotiation
- Employee benefits administration
- Data analysis
- Presentation skills
- Team leadership
- Customer service
- Regulatory compliance
- Strategic planning
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Revenue generation
- Excellent negotiation skills
- Scheduling
- Customer relations
- Database management
- Partnership development
- Client services oversight
- Leadership management trained
Timeline
Senior Account Manager / Vice President, Employee Benefits
Edgewood Partners Insurance Center
09.1988 - Current
High School Graduate -
Life and Health License -
Property and Causality License -
Similar Profiles
Maria PuccettiMaria Puccetti
Surplus Lines Coordinator at RT Specialty LLC / Socius Insurance Services IncSurplus Lines Coordinator at RT Specialty LLC / Socius Insurance Services Inc
Joanne HoganJoanne Hogan
Associate Account Manager at Edgewood Insurance PartnersAssociate Account Manager at Edgewood Insurance Partners
Charlene FreemanCharlene Freeman
LNA at The Edgewood CenterLNA at The Edgewood Center
Scott ColluraScott Collura
Sales and Design Consultant at Renewal by AndersenSales and Design Consultant at Renewal by Andersen
Terri RothTerri Roth
Senior Customer Care Manager at Norcom SolutionsSenior Customer Care Manager at Norcom Solutions