Chykori Heller
Salt Lake City,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A natural leader who understands the crucial elements of patient relations while maintaining focus on the details to ensure profitability. Ability to manage small and large groups to drive success within the company.
Overview
7
7
years of professional experience
Work History
Equipment Coordinator Team East
Byram Healthcare
Salt Lake City, UT
12.2023 - Current
- Successfully manage an average workload of 45 calls and touching 35-40 accounts a day.
- Proficient in all company tools to ensure the success and efficiency in my pipeline.
- Master team player and bring my skills and leadership abilities to the team whenever I can.
- Obtained an average business days to close for the month at 8.2.
Team East Floater
Byram Healthcare
Salt Lake City, UT
04.2023 - 12.2023
- Effectively managed a team of nine coordinators pipelines ensuring operations ran smoothly in their absence.
- Became knowledgeable in multiple insurances, gaining an understanding of the intricacies of all the different payers.
- Provided positive and constructive coaching to coordinators to ensure quality of work.
- Followed Leadership direction and coaching on a daily basis.
- Audited coordinators pipelines as I worked them, enabling me to provide valuable feedback to leadership for process improvement.
Interim for Team East
Byram Healthcare
Salt Lake City, UT
10.2023 - 12.2023
- Maintained daily and monthly statistical data for the team department.
- Collaborated with supervisor and leadership to effectively hit monthly sales goals.
- Multi-tasked between the Interim position and the Floater for 3 months.
- Maintained team positivity and morale while assisting the team in achieving their goals.
Equipment Coordinator Team West
Byram Healthcare
Salt Lake City, UT
07.2020 - Current
- Excelled in learning a couple different territories while on this team by quickly mastering the intricacies of new insurances.
- Efficiently familiarized myself with the tools necessary for my job.
- Consistently made 35-38 calls per day demonstrating a strong work ethic and dedication to my job.
- Proactively addressed issues with my patients, ensuring quick and successful resolutions.
- Worked well under pressure and demonstrated strong teamwork skills while contributing positively to the team.
Equipment Coordinator Team CA
Byram Healthcare
Salt Lake City, UT
07.2020 - Current
- Determined appropriateness of payers and their medical groups.
- Assisted patients with understanding complex insurance benefits and effectively addressing coverage and authorization process.
- Knowledgeable with CA insurances and their medical groups.
- Managed an average of 28 calls per day, promptly resolving issues while providing accurate information for each account.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly bill insurance payers.
- Trained existing coordinators the CA territory process and the process works.
Administrative Manager
Jewel Dental Lab
Draper, UT
07.2017 - 07.2020
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
- Streamlined office operations by implementing efficient administrative processes.
- Presented monthly financial and sales reports to executive management.
- Increased sales by %75 in a year and a half.
- Attended trade shows for lead generation.
Education
Associate of Science - Barbering/Cosmetology
Salt Lake Community College
Salt Lake City, UT05-1999
Skills
- Multitasking and Prioritizing
- Adaptable to Changing Demands
- Salesforce Software
- Customer Service
- Team Building and Motivation
- Goal Setting and Achievement
- Training and Mentoring
- Team Management
- Good Telephone Etiquette
- Critical Thinking
- Dependable and Responsible
Timeline
Equipment Coordinator Team East
Byram Healthcare
12.2023 - Current
Interim for Team East
Byram Healthcare
10.2023 - 12.2023
Team East Floater
Byram Healthcare
04.2023 - 12.2023
Equipment Coordinator Team West
Byram Healthcare
07.2020 - Current
Equipment Coordinator Team CA
Byram Healthcare
07.2020 - Current
Administrative Manager
Jewel Dental Lab
07.2017 - 07.2020
Associate of Science - Barbering/Cosmetology
Salt Lake Community College