Proven leader at The Max Family Entertainment Center, adept in staff management and child safety, significantly increased student participation through innovative activity planning and strong parent communication. Skilled in problem-solving and organizational tasks, consistently ensuring compliance with safety regulations and fostering a nurturing environment.
Overview
5
5
years of professional experience
Work History
After School Director
The Max Family Entertainment Center
Orangeburg, SC
01.2024 - Current
Boosted student morale by creating a positive and nurturing learning environment for all participants.
Optimized scheduling processes to maximize student engagement while minimizing conflicts with other extracurricular activities.
Promoted diversity within the program by incorporating multicultural elements into curriculum planning and staffing decisions.
Increased student participation by establishing strong relationships with students, parents, and faculty members.
Improved student behavior through consistent enforcement of established rules and policies.
Ensured compliance with all state regulations pertaining to after-school programs, maintaining a safe environment for all participants.
Celebrated and rewarded student success, fostering a sense of pride and accomplishment among participants.
Supervised and managed team of childcare professionals to guarantee highest standards of care.
Cashier Team Lead
The Max Family Entertainment Center
Orangeburg, SC
08.2021 - Current
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Operated POS cash register and equipment to collect payments.
Cashier
Kroger
Rincon, GA
10.2020 - 08.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Answered questions about store policies and addressed customer concerns.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
SUBWAY®Restaurants
Beaufort, SC
05.2019 - 07.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.