Chymane Brown
Knightdale,NC
Summary
Dedicated professional with a stellar customer service record; who is also proficient at multitasking in a high volume fast paced work environment while still being able to maintain cordial and professional working relationships with other staff, supervisors and customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Friendly Dental-Durham, NC
07.2023 - Current
- Management of all financial aspects of a practice
- Scheduling of client appointments
- Supervision and appointment of staff
- Managing insurance claims
- Taking care of marketing and public relations
- Implementing procedures and policies.
- Treatment planing
- Produce monthly numbers and production
Dental Receptionist
Friendly Dental-Durham, NC
06.2022 - 07.2023
- Greeting and welcoming patients to the practice
- Scheduling, rescheduling, or canceling appointments as needed
- Assisting patients to fill out information forms
- Preparing patients' charts and daily schedules for the dental staff
- Updating patient records and documenting recent treatments and procedures
- Scheduling follow-up appointments and providing telephonic reminders
- Communicating with medical insurance providers to determine if patients are required to make copayments
- Verifying methods of payment and collecting payments as needed
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Assistant Store Manager
InMotion-Morrisville, NC
10.2019 - 07.2022
- Ensures operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance
- Answer phone calls
- Responsible for selling a company's products by identifying leads, educating prospects on products through calls, training, and presentations
- Keep the sales floor organized and well-stocked.
Cashier/Sales Associate
Walmart-Garner, NC
05.2018 - 10.2019
- Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers
- Cashiers also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions
- Help locate product for customers, place order, place holds, process transactions and keep the sales floor organized and well-stocked.
Customer Service Representative/Cashier
Lowes Foods, LLC-Garner, NC
10.2016 - 04.2018
- To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards and Policies
- Support Customers providing helpful information, answering questions, and responding to complaints
- We're the front line of support for clients and customers and they help ensure that customers are satisfied with products.
Cashier
Wendy's-Garner, NC
06.2016 - 11.2016
- Greeting customers, submitting orders, and operating the cash register
- Perform food preparation and drive-thru duties
- Cashiers should demonstrate customer service, problem-solving, and basic computer skills.
Education
High school diploma -
West Johnston High School
Benson, NC06.2017
Skills
- Customer Service (9 years)
- Organizational Skills
- Cash Handling (7 years)
- Sales (5 years)
- Communication Skills
- Computer Skills
- Computer Operation
- Customer Contact
- Retail Sales (4 years)
- Cashiering
- Phone Etiquette
- Front Desk
- Microsoft Word
- Typing
- Time Management
- Data Entry
- Supervising experience (3 years)
- Leadership
- Administrative Experience
- Filing
- Dentrix (2 year)
- Medical terminology
- Medical billing
Certification
- Microsoft Office Specialist, Present
- Central sterile processing technician, 12/01/21
Timeline
Assistant Manager
Friendly Dental-Durham, NC
07.2023 - Current
Dental Receptionist
Friendly Dental-Durham, NC
06.2022 - 07.2023
Assistant Store Manager
InMotion-Morrisville, NC
10.2019 - 07.2022
Cashier/Sales Associate
Walmart-Garner, NC
05.2018 - 10.2019
Customer Service Representative/Cashier
Lowes Foods, LLC-Garner, NC
10.2016 - 04.2018
Cashier
Wendy's-Garner, NC
06.2016 - 11.2016
High school diploma -
West Johnston High School
- Microsoft Office Specialist, Present
- Central sterile processing technician, 12/01/21
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