Summary
Overview
Work History
Education
Skills
Leadership And Affiliation
Honors And Awards
Certification
Timeline
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Chyna Greene

Atlanta,Georgia

Summary

Highly motivated college graduate with a Bachelor's degree in Political Science and currently pursuing a Master's degree in Interdisciplinary Studies with Georgia State University. Strong academic foundation. Proficient in Microsoft Office, case management, data entry, and working with epic and CHER EMR systems. Diverse skill set to contribute to the smooth functioning of any organization. Goal is to secure a position within a company to effectively apply knowledge and skills to support and enhance company\'s operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Juvenile Parole/Probation Specialist

Department of Juvenile Justice
Atlanta, GA
04.2022 - Current
  • Provide supervision, supportive counseling, case management and general treatment services to juvenile offenders in a field services setting.
  • Performs various duties relating to the juvenile offender, such as intake and probation services, intensive supervision, counseling, case management, detention planning and aftercare services.
  • Evaluate parolees and probationers to establish the best course of rehabilitation.
  • Write reports and maintain case files on parolees and probationers on their caseload.
  • Test parolees and probationers for alcohol and drugs and offer counseling for alcohol and drugs.
  • Certifications: Basic Community Service Training & Sex Offender Specialist

COVID Coordinator (Remote)

Macy's
Atlanta, GA
09.2021 - 04.2022
  • Document pertinent information in COVID-19 contact tracing forms and conduct data entry into health department data/surveillance systems.
  • Notify the contact of their exposure to COVID-19, following a script or guidance to provide COVID-19 health education. Conduct notification of exposure in a manner that maintains the confidentiality of the employee.
  • Initiate Leave of Absences for colleagues who test positive and evaluate whether or not they qualify for Emergency Pay.
  • Obtain and document relevant information, including contact demographics, underlying medical conditions, and other risk factors.
  • Initiate prompt communication with employees exposed to COVID-19 through text, phone calls, email, and other communication platforms as necessary.
  • Assist with providing employees with Personal Protective Equipment (PPE) and track inventory of PPE.

Administrative Assistant (Remote)

Winston Staffing
New York, NY
12.2020 - 08.2021
  • Schedule and coordinate meetings, interviews, HR events, appointments and travel arrangements for supervisors and managers.
  • Assist with legal research and draft documents of various legal discipline.
  • Manage files in relations to credentialing of applications, contracts, physician licenses, insurances and certifications.
  • Assist the paralegals with getting hearings and court dates.
  • Prepare background information files for employee candidates and present to the credentialing committee to support final hiring decisions.

Customer Service Representative

S&P Data
04.2020 - 12.2020
  • Managed and triaged incoming calls related to services, payments, appliances, fees, and contracts.
  • Answered client's questions and concerns regarding the company's service.
  • Maintained virtual copies of customer records and performed credential verification from banks.
  • Assisted with closing transactions, billing and cancellation of services.
  • Scheduled services for technicians to install and/or fix customer appliances.

Pharmacy Assistant

Danny's Pharmacy
Bronx, New York
08.2016 - 01.2019
  • Established Patient Profiles via EPIC.
  • Prepared insurance claims and processed all insurance verifications.
  • Managed the stock inventory (prescriptions/over counter medication).
  • Scheduling patients to get FLU shots.
  • Processing daily medication deliveries.
  • Assisted pharmacist with patient's weekly pre-pour.

Education

Master of Interdisciplinary Studies - CJA-Criminal Justice Admin

Georgia State University
05-2025

Bachelor of Arts - Political Science

Clark Atlanta University
Atlanta, Georgia
01.2021

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Advanced communication
  • Technical communication
  • Resource allocation
  • Team collaboration
  • Workflow automation
  • Time management

Leadership And Affiliation

  • Clark Atlanta University, Atlanta, GA
  • Georgia NAACP Youth & College Division, 09/18, Current
  • NAACP, Executive Board Vice President, 05/19, 05/21
  • Achieve Moore Director of Volunteer Services, 09/19, 05/20
  • Helping Hands Secretary, 09/18, 05/19

Honors And Awards

  • Clark Atlanta University Dean's List
  • Clark Atlanta University National Honor Society

Certification

Basic Life Support Training


Aikido Control Tactics Training

Community Sex Offender Supervision Specialist

Basic Community Service Training

Timeline

Juvenile Parole/Probation Specialist

Department of Juvenile Justice
04.2022 - Current

COVID Coordinator (Remote)

Macy's
09.2021 - 04.2022

Administrative Assistant (Remote)

Winston Staffing
12.2020 - 08.2021

Customer Service Representative

S&P Data
04.2020 - 12.2020

Pharmacy Assistant

Danny's Pharmacy
08.2016 - 01.2019

Master of Interdisciplinary Studies - CJA-Criminal Justice Admin

Georgia State University

Bachelor of Arts - Political Science

Clark Atlanta University
Chyna Greene