Demonstrate strong commitment to leadership, understand the value of teamwork and high achievement, proficient interviewer and highly
Overview
4
4
years of professional experience
Work History
ALPHA KAPPA ALPHA SORORITY, INC
Southern University
03.2024 - Current
Attended AKA Conference and learned leadership skills and teamwork
Created food packages for kids in the local elementary schools
Helped kids find Easter Eggs on Southern campus
Attended chapter meetings and helped plan upcoming events
Helped serve food on campus
Member
SOCIETY OF VIRTUOUS WOMEN
Southern University
11.2023 - 05.2024
Attended meetings and assisted in planning volunteer work
Helped distribute clothes to the needy
Helped clean houses for teenagers transitioning out of foster care
Helped bring awareness to gun violence in the local neighborhood
Mentored kids about self-love at a local library
Customer Service Representative
New City Girl Boutique
Jackson, USA
06.2023 - 05.2024
Responded to customer inquiries, providing quality service via telephone on products and warranties
Listened attentively to caller needs to ensure a positive customer experience
Resolved problems and concerns on the initial call to avoid escalation of issues
Handled sales transactions and returns
Promoted new products and increase product sales
Multi-tasked through various applications ensuring systems were properly documented and updated
Business Manager and Chief of Staff
JAG AMBASSADOR
Southern University
08.2020 - 05.2024
Volunteered at Jaguar Preview Day which was a day to give a preview of campus life to prospective students
Orchestrated a toy drive where students on campus could drop off toys of any kind and delivered them to the Baton Rouge Courthouse to be distributed to the children in the community
Recruited high school students
Created shift schedules for tours
Organized and facilitated college fairs at high schools in Louisiana and Mississippi to recruit students to attend the University
Led campus tours for prospective students and their parents
Pre-screened video and digital applications from 300 prospective candidates
Sent emails to pre-selected candidates for interview scheduling
Interviewed prospects
Sales Associate
Bath and Body Works
Jackson, USA
06.2022 - 07.2022
Managed transactions with customers using cash registers
Scanned items and ensured accurate pricing
Collected payments of cash or credit
Issued receipts and refunds
Maintained a clean and tidy checkout area
Bagged or boxed items for customers
Teacher Assistant
New Hope Christian School
06.2021 - 07.2021
Organized play activities
Developed summer curriculum for kindergarten fundamentals
Created lesson plans
Facilitated fun gym activities
Managed recess time and activities
Education
Bachelor of Science - Management concentration Human Resources
Southern University And A&M College
05.2024
High School Diploma -
St Joseph Catholic School
05.2020
Skills
Recruiting
Training/Mentoring
Interpersonal Skills
Prioritize & Multitask assignments
Aptitude for Problem Solving
Attention to Detail
Create Reports
Prepare written correspondence
Process Improvement
Interviewing
Shift Scheduling
Leadership
Sales
Docs, Sheets, Forms and Slides
Microsoft Office
Word
Excel
Powerpoint
Awards
2022 Most Reliable Jaguar Ambassador Award
2021 Top Jaguar GPA Recipient
2020 Service to Southern Award
2020 Top Student Teamwork Award
Timeline
ALPHA KAPPA ALPHA SORORITY, INC
03.2024 - Current
Member
SOCIETY OF VIRTUOUS WOMEN
11.2023 - 05.2024
Customer Service Representative
New City Girl Boutique
06.2023 - 05.2024
Sales Associate
Bath and Body Works
06.2022 - 07.2022
Teacher Assistant
New Hope Christian School
06.2021 - 07.2021
Business Manager and Chief of Staff
JAG AMBASSADOR
08.2020 - 05.2024
Bachelor of Science - Management concentration Human Resources
Southern University And A&M College
High School Diploma -
St Joseph Catholic School
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