Basketball
Chyna Young
Apple Valley,MN
Summary
Friendly and reliable Customer Service Representative offering unmatched quality customer service and exceptional workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed, hardworking, and a team player. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Associate
Five Below
Eagan, MN
06.2021 - 12.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Quickly responded to questions about store policies and resolved customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Cashier/Customer Service Associate
Walmart
Apple Valley, MN
05.2019 - 06.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed over 30 customer refunds and exchanges according to established guidelines.
- Mentored new team members on sales software system operation.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
No Degree - Business Administration And Management
Viterbo University
La Crosse, WI06.2027
High School Diploma -
Apple Valley High School
Apple Valley, MN06.2021
Skills
- Proficient in Microsoft Word
- Written and verbal communication
- Customer assistance
- Coaching and mentoring
- Time management skills
- Stocking and Replenishing
- POS Systems
- Point of Sale Knowledge
- Refund Handling
- Customer Relations
- Staff Training
Interests
Mentor young athletes
Timeline
Cashier/Customer Service Associate
Five Below
06.2021 - 12.2022
Cashier/Customer Service Associate
Walmart
05.2019 - 06.2021
No Degree - Business Administration And Management
Viterbo University
High School Diploma -
Apple Valley High School
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