Chynna Hickman
The Bronx,NY
Summary
Skilled team player with strong background in customer service environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good communication skills, dedicated to meeting customers and companies' needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Part-time Buyer
Wildlife Conservation Society
07.2023 - Current
- Maintain complete documentation and records of all purchasing activities.
- Review requisitions & place orders for Animal health dept. across all 5 parks/aquarium.
- Inform Animal health daily of all incoming orders with ETA & tracking details.
- Ensure all invoices are processed for payment on time to maintain relations with vendors.
- Provide weekly report to Animal health of:
i. Requisitions
ii. POs issued.
iii. Order confirmations
iv. Back orders and cancellations
v. Returns
Temp Administrative Assistant
Bronx Zoo
02.2023 - 06.2023
- Received & sorted incoming mail, checks, and packages to record, dispatch, or distribute to correct recipient.
- Developed & updated spreadsheets and databases to track, analyze, & report on sales and customer data.
- Responded to inquiries from callers & emails seeking information.
- Provided clerical support to company employees by copying, filing documents, and other special tasks.
- Processed customer orders accurately & within agreed timeframes to meet service standards.
Visitor Engagement Associate Seasonal
Bronx Zoo
06.2022 - 01.2023
- Engaging zoo visitors at interactive stops along the Dinosaur Safari walking experience through interactive, educational games and conversations.
- Modeling & participating in outdoor nature play with children, families, and school groups in all weather conditions within the Nature Trek exhibit.
- Facilitating educational experiences & providing customer service during seasonal, public events, (Boo at the Zoo & Holiday Lights), as well as other private events as assigned.
Admissions Associate Seasonal
Bronx Zoo
05.2021 - 01.2022
- Offered guests information about amenities, attractions, and events to improve visit.
- Handled cash & charge for entry/ parking.
- Shared promotions and special offers to improve guest loyalty.
Patient Transporter
Mount Sinai Hospital
05.2020 - 11.2020
- Delivered equipment and specimens to appropriate staff or department for processing.
- Transported all patients to and from diagnostic procedures and from clinical unit.
- Maintained sanitation standards and prepared equipment and supplies required to effectively transport patients.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Cashier/ Customer service
Champs Sports
02.2018 - 12.2019
- Handled cash & card transactions with consistent attention to detail & maintained balanced drawer.
- Restocking merchandise & maintain store's visual appearance.
- Answering phone calls to complete online orders, and answer all inquiries.
- Stayed current on upcoming promotions & merchandise changes to better serve customer's needs.
Education
High School Diploma - Art Regents
Highschool of Art And Design
New York, NY06.2017
Skills
- Customer Service
- Organization
- Task prioritization
- Teamwork
- Creative thinking
- Data entry
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Excel Spreadsheet
- Basecamp
- Talk Desk
- SAP system
- Convergence
Certification
Adobe Certified.
Timeline
Part-time Buyer
Wildlife Conservation Society
07.2023 - Current
Temp Administrative Assistant
Bronx Zoo
02.2023 - 06.2023
Visitor Engagement Associate Seasonal
Bronx Zoo
06.2022 - 01.2023
Admissions Associate Seasonal
Bronx Zoo
05.2021 - 01.2022
Patient Transporter
Mount Sinai Hospital
05.2020 - 11.2020
Cashier/ Customer service
Champs Sports
02.2018 - 12.2019
High School Diploma - Art Regents
Highschool of Art And Design
Adobe Certified.
Similar Profiles
Jorge LopezJorge Lopez
Central Park Zoo - Admissions Department at Wildlife Conservation SocietyCentral Park Zoo - Admissions Department at Wildlife Conservation Society
Alexander VignaliAlexander Vignali
Grants and Business Manager at Wildlife Conservation SocietyGrants and Business Manager at Wildlife Conservation Society
Madhavi DeshpandeMadhavi Deshpande
Project Assistant at Wildlife Conservation Society -IndiaProject Assistant at Wildlife Conservation Society -India