Chynna Nuse
Meridian,ID
Summary
Results-driven professional with a strong track record in relationship building and partnership cultivation. Proven ability to enhance business growth through effective customer engagement. Recognized for exceptional organizational skills and adaptability in diverse environments. Seeking opportunities that value dedication and hard work.
Overview
19
19
years of professional experience
Work History
Contract Housekeeping / Customer Relations / Client Liaison
Branded Materials, LLC
Meridian, Idaho
08.2020 - Current
- Managed client inquiries and resolved issues efficiently and effectively.
- Developed strong relationships with clients to understand their needs better.
- Resolved any customer complaints or issues in a timely manner.
- Cleaned and maintained guest rooms to ensure high standards of cleanliness.
- Managed laundry operations, including washing, folding, and organizing linens.
- Restocked supply inventory for cleaning products and guest amenities regularly.
- Managed tenant relations and addressed inquiries to ensure satisfaction.
- Conducted property inspections to maintain standards and identify issues promptly.
Housekeeping
Vacasa
McCall, US
05.2022 - 05.2024
- Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
- Sweeping, vacuuming, mopping, dusting, and washing all surfaces
- Move all reasonably portable furniture in rooms to clean under and behind
- Assist with laundry as needed
- Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
- Identify and note any damages to homes. Create maintenance tickets as necessary
- Collect and remove trash and debris
- Meet and maintain required Housekeeping metrics
- Attend all mandatory individual and team meetings
- Replenish consumable items such as soaps and paper products
- Maintain hot tubs as needed; no experience necessary - we offer on-site training
- Other responsibilities as assigned - because every day looks different
Medical Assistant/Receptionist
Eagle Eye Surgery and Laser Center
Meridian, US
07.2018 - 08.2019
- Managed patient scheduling and appointment confirmations efficiently.
- Assisted medical staff during procedures and examinations.
- Coordinated patient intake processes and verified insurance information.
- Maintained accurate patient records and updated electronic health systems.
- Handled incoming calls and directed inquiries to appropriate departments.
- Educated patients on pre-operative instructions and post-operative care.
- Ensured compliance with safety protocols and maintained a clean environment.
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
- Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
- Set up appointments for physician visits and procedures using calendar software.
- Ensured all necessary paperwork was completed prior to patient visits.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Medical Receptionist/Front Desk
PT180
Boise, US
07.2017 - 05.2018
- Greeted patients and visitors warmly upon arrival at the clinic.
- Scheduled and managed appointments using electronic health record systems.
- Verified patient information and updated records accurately in the database.
- Processed insurance claims and coordinated billing inquiries efficiently.
- Handled incoming calls and addressed patient inquiries professionally.
- Maintained a clean and organized reception area for optimal patient experience.
- Assisted in training new reception staff on procedures and systems effectively.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
EEG Technician/ Medical Receptionist
Idaho Neurology
Boise, US
06.2015 - 03.2018
- Conducted EEG tests to monitor patients' brain activity and neurological conditions.
- Prepared patients by explaining procedures and ensuring comfort during testing.
- Operated EEG equipment, maintaining accuracy and quality of recordings.
- Collaborated with neurologists to review test results and discuss findings.
- Maintained patient records, ensuring compliance with confidentiality guidelines.
- Troubleshot technical issues with EEG machines to ensure continuous operation.
- Performed routine maintenance on EEG machines and related equipment.
- Conducted EEG work according to current proven neurodiagnostics techniques as endorsed by ABRET (American Board of Registration of Electroencephalographic and Evoked Potential Technologists).
- Monitored patients via EEG during sleep cycles to help identify unusual activity after standard EEG test.
- Reviewed medical histories and prepared pertinent documents for review by physician.
- Prepared room and equipment for effective EEG operation and patient comfort and assisted physician with procedures.
- Demonstrated thorough knowledge of 10-20 system of electrode placement when performing EEGs.
- Filed, maintained and transmitted EEG records and physician interpretations to keep providers, patients and families well informed.
- Measured patient body parts, marking locations for electrode placement during diagnostic testing and pre-surgery.
- Worked with neonates, infants, children, adults and geriatric patients, making patients comfortable, answering questions and monitoring health.
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations effectively.
EVS Technician
St. Lukes
Meridian, US
11.2014 - 04.2015
- Maintained cleanliness and sanitation of patient areas and equipment.
- Collaborated with healthcare staff to address environmental service needs.
- Followed safety procedures to uphold a safe workplace environment.
- Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
- Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
1099 Infant and Toddler Care / Pre-K
Bohrn to Achieve
Ada County, US
03.2007 - 09.2014
- Responsibilities Childcare, preschool instruction, social skills, boundaries and love and care
- Skills Used Patience, organization, leadership, multi-task, discernment and care
CSR/ Sales Associate
Jackson's Food Stores
Meridian, US
06.2012 - 02.2014
- Processed transactions accurately using point-of-sale systems.
- Maintained store appearance by organizing merchandise and displays.
- Collaborated with team members to ensure smooth daily operations.
- Handled customer complaints with empathy and professionalism.
- Monitored inventory levels and reported shortages to management.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Education
HS Diploma - Information Technology
Meridian High School
Idaho06.2007
Skills
- Customer service and support
- Cash handling
- Computer and phone skills
- Office management
- Medical office experience
- Data entry and filing
- Patient care and communication
- Medical terminology and scheduling
- Insurance verification
- EMR systems proficiency
- Analytical skills
- Multitasking abilities
- Interpersonal skills
- Organizational skills
- Microsoft Office suite proficiency
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Housekeeping
Vacasa
05.2022 - 05.2024
Contract Housekeeping / Customer Relations / Client Liaison
Branded Materials, LLC
08.2020 - Current
Medical Assistant/Receptionist
Eagle Eye Surgery and Laser Center
07.2018 - 08.2019
Medical Receptionist/Front Desk
PT180
07.2017 - 05.2018
EEG Technician/ Medical Receptionist
Idaho Neurology
06.2015 - 03.2018
EVS Technician
St. Lukes
11.2014 - 04.2015
CSR/ Sales Associate
Jackson's Food Stores
06.2012 - 02.2014
1099 Infant and Toddler Care / Pre-K
Bohrn to Achieve
03.2007 - 09.2014
HS Diploma - Information Technology
Meridian High School