Work Preference
Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Open To Work

Chyriee' Rich

Mumina
Minneapolis,MN

Work Preference

Desired Job Title

remote care coordinatorMedical Schedulerremote records coordinatorremote scheduling coordinatorremote patient access representative

Work Type

Full Time

Location Preference

Remote
1
Certification
7
years of professional experience

Detail-oriented Care Coordinator with 6 years of experience managing complex medical needs through effective appointment scheduling, provider communication, and medication management. Expert in bridging clients, specialists, and insurance teams while ensuring HIPAA compliance and identifying early warning signs. Committed to delivering efficient, patient-centered support in remote healthcare environments.

Work History

Specialized Care Coordinator

7 Years 6 Months
Mumina | 02.2019 - Current
  • Coordinate care for a client with multiple chronic health conditions, ensuring continuity across providers, appointments, and daily health monitoring.
  • Schedule and coordinate monthly medical appointments, manage transportation logistics, and facilitate insurance communications to ensure seamless follow-up care.
  • Manage medication schedules and coordinate pharmacy refills to prevent treatment adherence lapses.
  • Act as primary liaison among physicians, specialists, pharmacies, and community resources to maintain continuity of care and prevent service gaps.
  • Maintain confidential medical records and care documentation.
  • Monitor daily health status and escalate critical concerns to physicians to prevent ER visits and hospitalizations.
  • Process household payments and maintain organized financial records.
  • Promote a safe, respectful, and supportive environment that encourages independence and enhances quality of life.
  • Collaborated with social services to connect patients with resources for housing, nutrition, and financial assistance. Improved their overall well-being.
  • Developed and maintained strong relationships with patients and their families, providing emotional support and health education.
  • Recruited, hired, and trained all staff, providing direct supervision
  • Ordered all pharmacy supplies and kept check on inventory levels.

Personal Care Aide

1 Year 1 Month
Visiting Angels Home Health Care | 10.2022 - 11.2023
  • Delivered in-home personal care for clients with chronic conditions by following individualized care plans and supporting activities of daily living, enhancing client comfort and independence.
  • Assisted clients with safe mobility and transfers.
  • Monitored and documented changes in client condition before contracting COVID-19, promptly alerting nursing staff to support timely care.
  • Collaborated with nurses, therapists, and family members to ensure high-quality care.
  • Maintained accurate daily documentation in accordance with agency protocols and confidentiality standards.
  • Coordinated transportation for clients to medical appointments and social events.
  • Managed medication schedules, ensuring compliance with prescribed regimens.
  • Advocated for clients' needs within the healthcare system to enhance quality of care.
  • Maintained a safe and clean environment for clients, reducing health risks and promoting overall well-being.
  • Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Improved client satisfaction by providing personalized care and attention to their specific needs.
  • Developed strong relationships with clients and families, resulting in trust and effective communication.
  • Expertly managed emergencies that arose during care provision, remaining calm under pressure while executing necessary protocols.
  • Enhanced client mobility through assistance with transfers, ambulation, and exercises as prescribed by therapists.

Education

No Degree - Health Information Technology

Rasmussen University | St. Cloud, MN
  • Dean's List Semester 1, 2024
  • Relevant Coursework: Medical Terminology, ICD-10-CM/CPT, and Human Anatomy

Skills

Case management
Medical Documentation
Organizational skills
Patient advocacy
Policy adherence
Clear communication
Care Coordination
Appointment Scheduling
Medication Management
Confidentiality (HIPAA)
Patient-Focused Care
Insurance Communication
Data Entry

Certification

  • PCA and CFSS Support Worker Training - 01/17/2023

Timeline

Personal Care Aide

Visiting Angels Home Health Care
10.2022 - 11.2023Read More

Specialized Care Coordinator

Mumina
02.2019 - CurrentRead More

Rasmussen University

No Degree from Health Information Technology
Read More
Chyriee' Rich