Ciana Tolbert
Tucson,AZ
Summary
Hardworking, highly motivated, and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Automotive Technician
Sooter's Automotive
Tucson, Arizona
03.2024 - Current
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Attended technical training courses when available to increase knowledge base.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed driveability tests on vehicles after repairs were completed.
Parts Runner
Precision Toyota Of Tucson
Tucson, Arizona
10.2023 - 04.2024
- Monitored stock levels in order to ensure adequate supply of parts at all times.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Demonstrated ability to work independently as well as part of a team.
Parts Sales Manager
AutoZone
Las Vegas, NV
11.2021 - 09.2023
- Assisted customers with product selection decisions based on their individual needs.
- Organized regular training sessions for staff on product knowledge and customer service.
- Resolved customer complaints promptly and efficiently.
- Supervised daily operations of the store, including ordering, stocking, and selling of products.
Education
Bachelor of Science - Veterinary Technology
Penn Foster
Scottsdale, AZSkills
- Customer Service
- Positive Attitude
- Strong Work Ethic
- Problem-Solving
- Team Collaboration
- Self-Directed and Motivated
Timeline
Automotive Technician
Sooter's Automotive
03.2024 - Current
Parts Runner
Precision Toyota Of Tucson
10.2023 - 04.2024
Parts Sales Manager
AutoZone
11.2021 - 09.2023
Bachelor of Science - Veterinary Technology
Penn Foster
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