Mohammad Alkhatib

Automotive Technician

Mavis Tire

02.2023 - 03.2024

Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Explained estimates and determined repair timelines to manage customer expectations.
Maintained awareness of vehicle market trends to assess customer demands and budgets.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Maintained accurate records of time and materials required to perform repairs and service.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Performed emissions tests according to standard procedures.
Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Analyzed vehicle data using advanced diagnostic equipment.
Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
Changed, rotated, and balanced tires on different types of vehicles.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
Retained accurate records of purchases, titles and sales.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
Corrected faults and maximized performance by rebuilding systems and individual components.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Replaced damaged, missing, or defective parts with new and refurbished components.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Investigated customer complaints to identify cause of malfunctions.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Used specialized tools to detect leaks in gas and refrigerant systems.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Repaired and replaced worn and damaged components.
Coordinated with parts department to determine availability of necessary components.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Proven ability to develop and implement creative solutions to complex problems.
Proved successful working within tight deadlines and a fast-paced environment.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Read and followed technical documentation to complete accurate repairs.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.