Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cianna Rodgers

Philadelphia,PA

Summary

Dynamic Assistant Manager at Popeyes with a proven track record in enhancing customer satisfaction and fostering teamwork. Skilled in medication management and customer service, I effectively resolved complaints and improved operational accuracy, driving business growth through strategic collaboration and strong staff relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Popeyes
Philadelphia, PA
11.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Cashier

McDonald’s
Philadelphia, PA
06.2020 - 12.2020

Education

Pharmacy Technician

Community College of Philadelphia
Philadelphia, PA
12.2024

Skills

  • Medication management
  • Pharmaceutical calculations
  • Patient confidentiality
  • Customer service
  • Problem Solving
  • Communication

Certification

CPR Certification

Pharmacy Technician Certification

Timeline

Assistant Manager

Popeyes
11.2021 - Current

Cashier

McDonald’s
06.2020 - 12.2020

Pharmacy Technician

Community College of Philadelphia
Cianna Rodgers