Cianneh Rogers

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Taught patients about medications, procedures and care plan instructions.
• Verified appropriate lab couriers picked up collected lab specimens.
• Obtained all prescribed laboratory testing.
• Managed over 50 customer calls per day while juggling rooming patients and procedures

Maintains laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintains patient confidence and protects the hospital by keeping information confidential. Contributes to team effort by accomplishing related results as needed.

• Monitored vital signs, such as blood pressure and pulse
• Changed sterile dressings
• Provided pre- and post-operative care
• Completed clinical procedures and gathered patient data for interpretation by physician
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed

• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
• Assisted with helping women with recurrent UTIs resolve concerns by examining patients, reviewing medical histories and ordering diagnostic tests
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

• Obtained pre- and post-treatment vital signs and weight
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
• Called and faxed pharmacies to submit prescriptions and refills
• Managed over 50 customer calls per per day
• Posted payments and charges to patient accounts and participated in billing processes
• Submitted insurance claims and updated patients' insurance information