Cortia Jackson
Youngstown,OH
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Youngstown Orthopaedic Associates
Canfield, OH
11.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Lead Medical Assistant
Joshuason Pain Management
New Castle, PA
07.2017 - 12.2018
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
Home Health Aide
Home Instead Senior Care Home
Youngstown, OH
05.2017 - 10.2018
- Monitored progress and documented any status changes accordingly.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Supervised daily activities and provided assistance when needed.
- Administered medication as directed by physician.
- Assisted patients with daily functions.
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Wrote reports, executive summaries and newsletters.
Nutrition Hostess
St Elizabeth's Hospital
Youngstown, OH
09.2015 - 06.2017
- Delivery and pick up of patient trays.
- Order taking.
- Floor unit stocks.
- Assists in maintaining preparation and service areas in a sanitary condition.
- Checks temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Cleans and sterilizes equipment and facilities.
Patient Care Assistant
Comfort Keepers
Youngstown, OH
08.2016 - 11.2016
- Accompanies clients to doctors' offices and on other trips providing transportation, assistance and companionship.
- Administers prescribed oral medications under written direction of physician or as directed by home care nurse and aide.
- Meal preparation
- Maintains records of patient care, condition, progress, and problems to report and discuss observations with a supervisor or case manager.
- Provides patients with help in bed, bath, wheelchair or automobile, and with dressing and grooming.
- Light housekeeping
Patient Care Assistant
Brookdale Senior Living Inc.
AUSTINTOWN, OH
07.2013 - 07.2016
- Maintained confidentiality and compliance standards at all times.
- Worked with patients and families to develop future plans and discuss care actions.
- Obtained household supplies and ran daily errands.
- Scheduled and accompanied clients to medical appointments.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Maintained a clean, healthy and safe environment.
- Provided a comforting and soothing environment.
- Assisted patients with ambulation and crutch walking.
- Scheduled and accompanied client to medical appointments.
Education
High School Diploma -
Fitch
Youngstown, OHSkills
- Service-oriented
- Inventory control and record keeping
- Dynamic, friendly hostess
- Natural leader
- Strong work ethic
- Passion for customer satisfaction
- Conflict resolution technique
- Medical Terminology Knowledge
- Medical Procedures
- Medical Records
- Test Results
- Medical History
- Compassionate caregiver
- CPR/First Aid certified
- Feeding assistance expert
- Dementia and Alzheimer's knowledge
- Patient-focused care
- Trustworthy companion
- Tubule feedings and medications familiarity
- Companionship and emotional support
Additional Information
Certification
- Licensed/Certified Home Health Aide
- First Aid Certification
- Medication Certification
Timeline
Medical Assistant
Youngstown Orthopaedic Associates
11.2018 - Current
Lead Medical Assistant
Joshuason Pain Management
07.2017 - 12.2018
Home Health Aide
Home Instead Senior Care Home
05.2017 - 10.2018
Patient Care Assistant
Comfort Keepers
08.2016 - 11.2016
Nutrition Hostess
St Elizabeth's Hospital
09.2015 - 06.2017
Patient Care Assistant
Brookdale Senior Living Inc.
07.2013 - 07.2016
High School Diploma -
Fitch
- Licensed/Certified Home Health Aide
- First Aid Certification
- Medication Certification