Cianta Graham-Adkins
Philadelphia,PA
Summary
I’m motivated and dependable professional with strong customer service, healthcare support, and retail experience. Known for being reliable, a fast learner, and able to work efficiently in fast-paced environments while maintaining accuracy and attention to detail. Strong communication, teamwork, and organizational skills with experience assisting customers, supporting patients, and maintaining clean and safe work environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Package Handler
UPS
Philadelphia, United States
11.2025 - 01.2026
- Worked in a fast-paced warehouse sorting small packages by destination using handheld scanners and reading labels to ensure accurate delivery.
- Loaded and moved packages within the facility, placed items into designated bins or conveyors, and followed safety procedures while maintaining speed, accuracy, and teamwork to meet daily production goals.
Security Officer
Allied Universal
Philadelphia, United States
12.2024 - 01.2025
- Secured events, ensuring safety and order, reducing incidents significantly.
- Managed festival security, maintaining peace and safety effectively.
- Enhanced safety protocols, improving response times and facility security.
- Controlled access, preventing unauthorized entries, ensuring compliance.
- Conducted patrols, deterring threats and ensuring regulation adherence.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored CCTV systems to ensure safety and security of premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Direct Care Worker
365 Health Services
Philadelphia, United States
03.2024 - 12.2024
- Provided compassionate care to elderly patients, ensuring comfort and dignity in daily activities.
- Develop personal care plans, enhancing patient satisfaction and well-being.
- Administer medications accurately, maintaining high standards of safety and compliance.
- Meticulously documented patient progress and vital signs.
- Administered medications and treatments with precision, maintaining strict hygiene protocols.
Stocker/Sales Associate
Walmart
Philadelphia, United States
02.2023 - 01.2024
- Price Tagging: Making sure that all products are correctly priced and that price tags are displayed clearly.
- Customer Assistance: Occasionally assisting customers in finding products or answering questions related to stock availability.
- Team Collaboration: Working with other store employees and departments to ensure efficient operations and communication.
- Inventory Management: Keeping track of inventory levels and notifying management when stock needs to be reordered or when certain items are running low.
- Monitoring Product Quality: Checking expiration dates and removing damaged or expired products from the shelves.
Cashier/Customer Service
Popeyes
Philadelphia, United States
04.2021 - 01.2022
- Processing Transactions: Accurately handling cash, credit card, and other payment methods for customers' purchases.
- Customer Service: Greeting customers, addressing inquiries, and providing assistance with product information or store policies.
- Handling Returns and Exchanges: Processing return and exchange transactions according to store policies.
- Stocking and Organizing: Assisting with restocking shelves, organizing merchandise, and keeping the checkout area clean and tidy.
- Report Issues: Reporting any discrepancies, issues with payments, or customer complaints to a supervisor.
- Compliance: Following all company policies, safety procedures, and legal regulations related to cash handling and customer transactions.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA 08.2021 - 02.2024
Skills
- English
- Fast learner
- Dependable/ Reliable
- Cash Handling
- Stocking/ inventory control
- Teamwork
- Communication
- Attention to detail
- Multitasking
- Problem Solving
- Safety procedures
- Documentation
- Compassion Care
- Working independently
- Time management
Timeline
Package Handler
UPS
11.2025 - 01.2026
Security Officer
Allied Universal
12.2024 - 01.2025
Direct Care Worker
365 Health Services
03.2024 - 12.2024
Stocker/Sales Associate
Walmart
02.2023 - 01.2024
High School Diploma -
West Philadelphia High School
08.2021 - 02.2024
Cashier/Customer Service
Popeyes
04.2021 - 01.2022